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I ordered a pretty black and royal blue dress on Oct. 14 from Modlily.

The money was subtracted from my bank account, however I have never received the item. I have been in touch with Modlily at least 5 times. Sometimes they respond, sometimes they do not. It is difficult to navigate on their website.

They do not make it easy. It is now Thanksgiving Day - Nov. 24.

AND, the tracking number they gave me (which I copied and pasted) to track my package is NOT FOUND. I will never order from them again, regardless if whether or not I receive my dress...Nothing aggravates me more than irresponsible retailers.

Product or Service Mentioned: Modlily Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $25.

Preferred solution: Full refund.

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I had the same issue with my order number not being valid. I paid through paypal and am getting a refund through them.

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