Modlily Customer Care Review from Providence, Rhode Island

458 of 1014 Modlily reviews

Horrible customer service.DO NOT ORDER FROM MODLILY.

Tried canceling an order before it was shipped no reply. Submitted 2 tickets and was never contacted by anyone. Tried contacting them by phone does not work. Item was shipped 6 weeks later and does not fit description..

very upset i will never order from them.

They're very fast at processing your payment and then totally ignore you to stay with your money.Smh

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Delivery Service
Diversity of Products or Services
Staff
Customer service
Website
Warranty
Advertised vs Delivered
Discounts and Special Offers
Value for money
Location
Product or Service Quality
Exchange, Refund and Cancellation Policy
More

Reason of review:
Poor customer service
Product or service
Bathing Suit
Review category
Footwear and Clothing
review #840972

Author wants to be contacted by the company. Learn more

Had an experience with Modlily? Submit review ›
Helpful? 0 Yes 0 1 No 1
Had the same issue 0 Yes 0
458 of 1014 Modlily reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Modlily

May 11 #1157086

Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Modlily. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Modlily.
Filing a new complaint about
×