Product: Modlily Clothing Clear all filters (223 of 223 reviews match)
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Modlily - Fraudulent

What I received mildly looked like the photos but in no way are the same. Nothing fit. I order online all of the time and this is the second company I have been greatly disappointed in. Thankfully I paid thru PayPal and they helped me in getting a refund. They didn’t even want the merchandise back. Pay with PayPal then your purchase is protected.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Modlily Clothing
#1222330
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So I've tried to figure out the process to return them and there are so many "if you don't do this we can't refund you" that I'm afraid to send them in... as all they have to do is say they never received them. I think I will just donate them to Salvation Army... and get a tax donation receipt. DON'T ORDER FROM MODLILY...
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1.0
Product
Modlily Clothing
#1202899
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Their system is set up so that your email IS your user name, however when I input my email to reset the password, it is saying my email and user name need to match. HUH?!?! I don't have a user name! I am attempting to dispute the charge with my credit card company, as Modlily...
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1.0
Product
Modlily Clothing
#1198676
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Modlily - Unimpressed

Very unimpressed Items slow in coming and very poor quality Did not look like the picture at all
Product
Modlily Clothing
#1188181
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I had ordered a large amount of clothing which came in 3 packages.They charge you for returns, which ended up being over $30. They have a peculiar system of hitting a refund button and then you need a ticket. I went on a online site to chat with company with my...
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Lpoolesc
Lpoolesc

Go online to econsumer.gov and file a complaint!Its free and the companies in other countries are tracked!

1.0
Product
Modlily Clothing
I didn't like
  • Whole experience shopping at modlilly
#1180698
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They use other companies' photos in their online catalog.They say they are BBB approved but they are not a BBB member and have an F rating. They did not supply all of the order in the time promised. They did not reply to a query after more than 10 days, but they...
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Lpoolesc
Lpoolesc

You cannot file with the BBB because the company is in China. Go to econsumer.gov and file a complaint. I did!

1.2
Product
Modlily Clothing
I didn't like
  • Anything about th
  • Lack of delivery and return policy and broken promises
#1178514
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I ordered from Liligal which is the same company as Modlily. I ordered too much for a first-time web order. NOTHING FIT. Fabric quality was extremely poor. Everything smelled terribly. All I could think was, "They are trying to poison their customers." Emailed customer...
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Product
Modlily Clothing
#1162021
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I had a similar experience as the the lady above.The website stated “easy returns”. Should state not returnable! I requested to return a few of my pieces ordered because even for Asian clothes, these clothes were made for dolls... or tall toddlers. I then received a...
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Anonymous
Anonymous

I think this company used to be called Rosegal and it was a nightmare! The sizes ran horribly small and no one wanted to help me to return my items. The company said I had to ...

1.5
Product
Modlily Clothing
#1161697
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Fought me all the way to get my refund.I returned all clothes that did not fit. It literally took weeks and countless messages to get my refund. They want you to give up trying to get your refund by constantly delaying and confusing you. I have never experienced...
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Product
Modlily Clothing
#1139349
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Thought the Modlily garments shown on FB were cute, so I ordered a couple of items. I waited several weeks for my order, and when it arrived the quality was horrible. Ordered two items; two items (*** quality) arrived - one wasn't even close to being what I ordered....
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1.0
Product
Modlily Clothing
#1135402
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