285 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.0

I ordered 2 cute swimsuits from Modlily on March 15. They processed my payment right away.

On March 31 I received an email stating they are refunding me for my order with no explanation. The good news is my credit card reflects the credit. I've been trying to contact them to find out why they canceled my order. I can't get a hold of them.

I tried their live chat and it doesn't work. I tried to send a message but it won't send because it says my order number doesn't exist.

I replied to their cancellation email however I have not heard back yet. I'm puzzled, but happy they refunded my money.

Reason of review: Poor customer service.

Preferred solution: I want to know my order was canceled..

Modlily Cons: Dishonest and unethical customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Modlily Reviews

  1. 1426 reviews
  2. 400 reviews
  3. 106 reviews
  4. 50 reviews
  5. 50 reviews
Modlily reviews