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Customer service is difficult to reach. Product can be a 2nd quality, not a first. | Modlily

2.5
Details
I am still awaiting contact from Modlily my return. They said they would contact me in 24 hrs. but it has been several days and no one has contacted me. I need to change my email address as well. It is now karenhandler1216@gmail.com. (old was karenhandler@tds.net.) Karen Handler
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Review
#1758483 Review #1758483 is a subjective opinion of poster.
Product
Modlily Blouse
Cons
  • Difficulty in contact ref a refund
  • Response to my return request
Reason of review
Poor customer service
Loss
$3100
Preferred solution
Full refund
Tags
  • Crappiest Customer Service

To good to be true. AWFUL. WOULD NOT WEAR THE ITEMS | Modlily in Winter Park, Florida

Items are beautiful in photo. On arrival. Poorest quality and fit. Shame on them. No invoice in package. Hard return.
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Review
#1732970 Review #1732970 is a subjective opinion of poster.
Product
Modlily Blouse

AWill not recommend | Modlily

I order 4 blouses need to send 3 back TO SMALL and the return policy is a joke I just want to talk to someone to send these back. I knew better than to order anything from face book will never do again.
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Review
#1714167 Review #1714167 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Tags
  • No Phone Number To Talk To Anyone

My refund | Modlily

2.4
Details
I have not received my refund o Sad n two blouses that was a double order by an error. I returned the package 2 1/2 weeks ago and still haven't heard back from you or got my refund!!
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Review
#1675143 Review #1675143 is a subjective opinion of poster.
Product
Modlily Blouse
Pros
  • Stylish clothes
Cons
  • Duplicate of my order
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund

Scam Scam Scam | Modlily in Concord, California

1.0
Details
Extremely disappointing to say the least. Not only did it take 20 days to get here, (I guess I'm lucky after what I read from other complaints) the quality is cheap and flimsy, overpriced. Wasted $130 or so. One top was not as ordered and the photos look fabulous but not the truth. Typical knock-offs from China. What a racket!
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Review
#1659497 Review #1659497 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Not as described/ advertised

Ordered blouse | Modlily

Looks nothing like on the picture. Material a piece of junk ! I wouldn’t order anything from them again! I should have read the reviews first.!
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Review
#1644562 Review #1644562 is a subjective opinion of poster.
Product
Modlily Blouse
Pros
  • Will never order from modlily again
Reason of review
Not as described/ advertised
Loss
$27
Preferred solution
Full refund
Tags
  • Irritated Customer

Using cookies to block me from logging in for return | Modlily in Saint Albans, West Virginia

1.0
Details
I saw a beautiful blouse I ordered for my wife, but the models hair covered up the fact that normal bra straps are fully exposed. I initiated a return, but once they emailed me a ticket/link I no longer can log in, track an order or view status. Just a Snow White page. Tried their link, and tried directly navigating to their site both ways. Then I thought...cookies...tried my wifes phone and got right in. Her phone browser had never been to the modlily site. Crooked *** If we cannot get a full refund, VISA will dispute the charge. If enough credit card companies get disputes, this company modlily will collapse.
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Review
#1625755 Review #1625755 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Return, Exchange or Cancellation Policy
1.7
Details
I bought some blouses from Modlily and they came in separate shipments over a month later. One they wouldn't exchange because it had been over a month. Another they claimed was used and it had only been tried on once. I had to fight with them to get it exchanged and...
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Review
#1618043 Review #1618043 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Return, Exchange or Cancellation Policy

Like product need exchange | Modlily

I received a blouse from you. And I returned it for a smaller size on 6-6-19 with the paper work that you sent me, but I have not received the echange yet.
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Review
#1597573 Review #1597573 is a subjective opinion of poster.
Product
Modlily Blouse
Pros
  • Product is great
Cons
  • Slow on exchanges
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Deliver product or service ordered

Contact Modlily Customer Service

Website:
www.modlily.com
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Reviews

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  5. 33 reviews
Modlily reviews

Nice blouses. I get many compliments. | Modlily in Calgary, Alberta

I was a little disappointed with how long the order took and was a little worried at first. This was my first time with this company. But I got the order ok and everything was fine. I get a lot of compliments on these blouses.
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Review
#1590316 Review #1590316 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Good quality