Modlily - Merchandise not received after full payment was made

402 of 1014 Modlily reviews

I placed an order for 3 swim suits on March 30 and just received 1 of the 3 swim suits on yesterday, Monday, May 16, 2016.On the website it says that all 3 swim suits have shipped.

Payment in full was provided at the time the order was placed. I have email them and still no response in regard to the other 2 swim suits.  The 1 swim suit that I did receive did not meet the expectations of what was shown online. The material is very thin and you can see through the material.

Also when the order was placed, it stated that the items would ship within 2 business days.This did not occur.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Delivery Service
Advertised vs Delivered
Customer service

  • What I liked
    • Very disappointed
    • Bad
  • What I disliked
    • Have no way of contacting anyone for refund
    • Product not shipped

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
$67
Product or service
Review category
Footwear and Clothing
review #849531

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402 of 1014 Modlily reviews
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Modlily

May 17 #1160501

Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

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