State: Illinois City: Chicago Clear all filters (37 of 2392 reviews match)
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This company is a sham. Don't waste your time or money. Sizes run extremely small and material is garbage. Swimwear I ordered for myself (based on THEIR sizing chart) fit my 11 year old daughter. Try to return items and it's a nightmare.
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Anonymous

Deedee Your comments are so true. I ordered a swimsuit 1 size bigger then I though I would need and the swimsuits are not even close to fitting and the quality is so poor. The materi...

1.2
#877657
I need someone to call me or place my money back into my account. I don't understand why I can't get of hold of anyone to track my order. I cannot even get into the website to check. I need someone to call me asap or either email me please. I'm very, very upset about this.....I don't think I want this order anymore. This site is not to be trusted. I think this is a very shady thing to do to a person. I'm very, very, upset that I have to write...
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Modlily

Modlily Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will ...

1.7
I didn't like
  • Fraud
#851392
Purchased item on April 4th. Nearly a month later I hadn't received a package or tracking number. Company finally sent item out on April 30th, one day after I filed a dispute with Paypal. Had I not opened the dispute and Paypal placed a hold on the funds, they probably would have never shipped the item. I told them in the dispute to just refund money and not ship item, they didn't listen and shipped the item anyhow. Now I will have to wait for...
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Modlily

Modlily First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it take...

Modlily Clothing Review

#879288
You said i pay $1.99 I receive my order in 6 days it took 9days I like my order but it is to small trying to reach customer service for 3 days and no one has answered the phone or return my call
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Bathing Suits And Coverups Review

#878346
1.0
No customer service whatsoever horrible experience!!!
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Other product Review

#821558
Who does the shipping for them
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dress Review

#819766
Product was very cheap!!! Looked nothing like the photo. Took almost a month to recieve! Material was garbage and poorly made as well as coming apart at the seam.
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Never received my package. Didnt received anything and I'm pissed.
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Modlily

Modlily Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will ...

Anonymous

Anonymous Do not buy anything from this company. Very deceiving. The product are very cheesy and the sizes are not accurate. I brought a asymmetric blue top in a XXXL and got size XL. I...

1.0
#828739
I placed an order through Modally (like a dummy!) on March 28, 2016. I received a confirmation e-mail of my purchase that right away looked strange (unpolished, unprofessional). Immediately I had a red flag. The e-mail said that once my payment was "verified" (it came out of my account right away), a confirmation e-mail would be sent confirming my shipment within 2 business days. I never received that confirmation e-mail and have never received...
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Modlily

Modlily Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will ...

I didn't like
  • Customer service unresponsive
  • Complete lack of customer service
  • Poor communication
#827652
I order on the 24 and still haven't had my order shipped out they stop responding to me they kept my money don't order from this site its fake
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Anonymous

Anonymous I ordered on the 26th and they still have not shipped my items. I done a little more reach search and on items that are in high demand it could take up to 15 working days for ...

#805307
TERRIBLE HORRIBLE UNPROFESSIONAL UNTIMELY I MADE MY ORDER ON 2/1 HERE IT IS 3/1 STILL NO ORDER YET AN NO ONE HAS RETURNED MY EMAIL OR EVEN CALLED SMH!!!
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Anonymous

Anonymous Yes I am dealing with the same problem and ordered mine 2/2...I am overly pissed!!! I have requested for them to contact me since I can't call international and they keep send...

#801220
My husband wanted to surprise me for valentines day. He ordered a "white" XL coat for me. It took a month to get. Almost fits our six year old and smells like a mix of paint, gaS and mildew. Please don't order...50.00 ....for a smelly small coat.
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I purchased the Glamorous Zipper Closure Woolen Trench Coat with Pockets (Blue) from modlily on October 29th 2015, it is November 26, 2015 and I have not received this item yet. I think that a month is plenty of time for this item to be shipped. It did not meet the estimated delivery time or the estimated shipping time. It took about 7 days to ship the item, when it was only suppose to take 1 day. I submitted a negative review on their site and...
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I returned all my items purchased and this claims they never received return disputed through PayPal and credit card company with proof of return this company refused to give me my monies back, now I'm out $116 plus $30 shipping and don't have items. What a rip off don't bother it's not worth it!!!!
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1.0
#731841