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This company is a sham. Don't waste your time or money. Sizes run extremely small and material is garbage. Swimwear I ordered for myself (based on THEIR sizing chart) fit my 11 year old daughter. Try to return items and it's a nightmare.
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Anonymous
Deedee

Your comments are so true. I ordered a swimsuit 1 size bigger then I though I would need and the swimsuits are not even close to fitting and the quality is so poor. The materi...

1.2
#877657
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I need someone to call me or place my money back into my account. I don't understand why I can't get of hold of anyone to track my order. I cannot even get into the website to check. I need someone to call me asap or either email me please. I'm very, very upset about...
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Anonymous
virginia caraccia

I do not have a tracking number to a item I ordered from modlily,co, a long sleeve print curved blouse I have not received my packaged was paid in full date NOVEMBER 20 I have...

Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

1.7
I didn't like
  • Fraud
#851392
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Purchased item on April 4th. Nearly a month later I hadn't received a package or tracking number. Company finally sent item out on April 30th, one day after I filed a dispute with Paypal. Had I not opened the dispute and Paypal placed a hold on the funds, they probably...
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Modlily
Modlily

First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it take...

1.0
#840890
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Never received my package. Didnt received anything and I'm pissed.
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Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

Anonymous
Anonymous

Do not buy anything from this company. Very deceiving. The product are very cheesy and the sizes are not accurate. I brought a asymmetric blue top in a XXXL and got size XL. I...

1.0
#828739
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I placed an order through Modally (like a dummy!) on March 28, 2016. I received a confirmation e-mail of my purchase that right away looked strange (unpolished, unprofessional). Immediately I had a red flag. The e-mail said that once my payment was "verified" (it came...
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Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

I didn't like
  • Complete lack of customer service
  • Customer service unresponsive
  • Poor communication
#827652
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Modlily - Skirt Review from Chicago, Illinois
I order on the 24 and still haven't had my order shipped out they stop responding to me they kept my money don't order from this site its fake
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Anonymous
Anonymous

I ordered on the 26th and they still have not shipped my items. I done a little more reach search and on items that are in high demand it could take up to 15 working days for ...

#805307
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TERRIBLE HORRIBLE UNPROFESSIONAL UNTIMELY I MADE MY ORDER ON 2/1 HERE IT IS 3/1 STILL NO ORDER YET AN NO ONE HAS RETURNED MY EMAIL OR EVEN CALLED SMH!!!
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Anonymous
Anonymous

Yes I am dealing with the same problem and ordered mine 2/2...I am overly pissed!!! I have requested for them to contact me since I can't call international and they keep send...

#801220
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I purchased the Glamorous Zipper Closure Woolen Trench Coat with Pockets (Blue) from modlily on October 29th 2015, it is November 26, 2015 and I have not received this item yet. I think that a month is plenty of time for this item to be shipped. It did not meet the...
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3.1
#740490
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After several hours navigating their site to inquire the status, I was able to track through the US Post Office who concurred it was returned to China. I asked for my money back or to re ship the item. Modlily offered 60% refund. So I had to go thru Pay Pal. Their...
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Anonymous
Carol Maksimovic

I ordered a blouse In March and haven't Recieved it yet ! I'm getting a little concerned as the money has been taken out of my account ! Can you please track this item as I ha...

Anonymous
Wish I would of read them too

Waiting on package says 3-5 days it has been 8. Days can't get a hold of anybody

#626008
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Ordered from modlidy 2/24/15, I have not been able to contact anyone via telephone number that is a voice mail and no one EVER answers. No one responds to your emails. This site needs to shut down; how do we get modlily closed and refunded my money? RETURN MY MONEY,...
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Anonymous
Anonymous

This is the worse company that I have ever seen. I ordered two sweaters from ModLily. I could not believe the piece of junk I received, nothing like the picture shown on Faceb...

#606388
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Modlily Clothing Review

Modlily
#879288
You said i pay $1.99 I receive my order in 6 days it took 9days I like my order but it is to small trying to reach customer service for 3 days and no one has answered the phone or return my call
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Modlily Customer Care Review

Modlily
#878346
1.0
Details
No customer service whatsoever horrible experience!!!
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Other Product Review

Modlily
#821558
Who does the shipping for them
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Modlily Dress Review

Modlily
#819766
Product was very cheap!!! Looked nothing like the photo. Took almost a month to recieve! Material was garbage and poorly made as well as coming apart at the seam.
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Modlily Online Order Review

Modlily
#809478
Yes and I don't like the fact that you can't talk to a customer service representative to find out about your order. Where are the tracking numbers and how are your packages delivered. This is unacceptable!
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Modlily Online Order Review

Modlily
#809247
My items finally shipped after ordering the first week of March. Now I'm just waiting for them to come
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Modlily Clothing Review

Modlily
#807353
1.0
Details
I paid for clothes and never received them
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Modlily Dress Review

Modlily
#807229
3.2
Details
I was weary about ordering after reading the reviews and aside it taking forever i am completly satisfied with my order. The material isnt exactly what i was expecting, but the sizes are not asian sizes. I usually wear a US med/large i ordered a medium and it fits the same as target sizes. It does take forever and getting intouch with someone is almost none exsistant but i love my dresses.
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Modlily Dress Review

Modlily
#805917
1.0
Details
Bought a dress and it was way to small i will never buy anything off this website
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Modlily Online Order Review

Modlily
#805509
I ordered two items and still haven't received my things
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Modlily Swimsuit Review

Modlily
#799142
Ordered/paid for a swim suit on the 18th of February and it still hasn't been processed. Have not responded to my email and the phone number is not a company line. DO NOT ORDER FROM THIS COMPANY. Should of went with my first mind.
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Modlily Clothing Review

Modlily
#798457
2.0
Details
Worst experience ever i ordered 80 dollars worth of clothing its been four weeks ago paid for expedite shipping and my order has not even been processed ..there is no way to contact them to ask for a refund. .i will never order from Modlily ever again...
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Modlily Online Order Review

Modlily
#796590
Well ive ordered 110$worth of merchandise that ive never recieved and sent them an e mail about what ive heard about them nothing good and i was worried about my order and i woke up to see if they had contacted me back and now the web site said it is no service so now what do i do attorney generals office and better business bureau im very upset lisa ballard springfield illinois 62702
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Modlily - Coat Review from Chicago, Illinois
1/1

Modlily - Coat Review from Chicago, Illinois

Modlily
#795278
1.3
Details
My husband wanted to surprise me for valentines day. He ordered a "white" XL coat for me. It took a month to get. Almost fits our six year old and smells like a mix of paint, gaS and mildew. Please don't order...50.00 ....for a smelly small coat.
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Modlily Jumpsuit Review

Modlily
#793481
I have a jacket, 2 shirts and a jumpsuit that doest fix.. The return address is in Chinese or Japanese.. Need a return address n new sizes or my money back..
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Modlily Dress Review

Modlily
#790952
1.0
Details
I ordered a week ago haven't heard or gotten anything in the mail! Mad at myself for wording from over seas!
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Modlily Clothing Review

Modlily
#773259
1.4
Details
Please spread the word to never order from this company!! Clothes look completely different in person and when you try to return they blow you off and send condescending messages to you in response to your unhappiness with their products. Much better other overseas clothing companies out there with much better customer service!!
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Modlily Top Review

Modlily
#762195
1.8
Details
TERRIBLE DO NOT BUY FROM.Just received elephant top that was not at all to be shown as in the photo. pocket crooked and off center the sleeves are different lengths this size does not meet the requirements of their sizing chart and it is someone very poorly! Waiing to here from them will follow up with paypal for refund if there not willing to pay shipping back & give full refund!
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Modlily Dress Review

Modlily
#759916
2.1
Details
I placed my order and received items that the wrong size. Nothing is like the pictures. I called the company and never got a response or email with return information. I will never order from modlilly again. I left 3 voice messages.$55 lesson learned.
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Other Product Review

Modlily
#741860
1.0
Details
Me and a couple of friends were going to order but due to all the bad reviews, we decided against purchasing from this company.
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Modlily Dress Review

Modlily
#735242
1.8
Details
A week after order and still not shipped. Paid extra for faster shipping. Nothing yet. Will update once items come.
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Modlily - Clothing Review from Chicago, Illinois
Modlily - Clothing Review from Chicago, Illinois
1/2

Modlily - Clothing Review from Chicago, Illinois

Modlily
#731841
1.0
Details
I returned all my items purchased and this claims they never received return disputed through PayPal and credit card company with proof of return this company refused to give me my monies back, now I'm out $116 plus $30 shipping and don't have items. What a rip off don't bother it's not worth it!!!!
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Modlily Online Order Review

Modlily
#714743
I need items I place my order iver two weeks ago..I'm going on a trip in less then two weeks..Where is my things it say I will recieve a tracking number in my email..still nothing what is going on I need some one to contact me.
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Modlily Online Order Review

Modlily
#704838
1.5
Details
I have not been able to track What I ordered and the website says 2 to 3 business days... It's been almost 2 weeks... Not very happy
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Modlily Dress Review

Modlily
#689506
I ordered a dress last week and. my *** still hasn't shipped out where the *** is my stuff?!!
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Modlily Online Order Review

Modlily
#677733
I placed my order a month ago and still have not received my order nor a confirmation or the tracking info! I order clothes to go out of town next week and I'm pissed because I don't have them yet!
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Modlily Online Order Review

Modlily
#674083
1.0
Details
I put in an order and have not received it. There contact number is a voice machine. You cannot get in touch with a customer service representative I want my money back... THEY NEED TO BE SHUT DOWN, TERRIBLE BUSINESS
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