State: Illinois City: Chicago Clear all filters (37 of 2882 reviews match)
filters
State:
City:
Product:
Show
Show

Modlily Clothing Review

You said i pay $1.99 I receive my order in 6 days it took 9days I like my order but it is to small trying to reach customer service for 3 days and no one has answered the phone or return my call
#879288
Reply to reviews
Show

Modlily Customer Care Review

No customer service whatsoever horrible experience!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#878346
Reply to reviews
This company is a sham. Don't waste your time or money. Sizes run extremely small and material is garbage. Swimwear I ordered for myself (based on THEIR sizing chart) fit my 11 year old daughter. Try to return items and it's a nightmare.
Read more
Anonymous
Deedee

Your comments are so true. I ordered a swimsuit 1 size bigger then I though I would need and the swimsuits are not even close to fitting and the quality is so poor. The materi...

1.2
#877657
Reply to reviews
I need someone to call me or place my money back into my account. I don't understand why I can't get of hold of anyone to track my order. I cannot even get into the website to check. I need someone to call me asap or either email me please. I'm very, very upset about...
Read more
Anonymous
virginia caraccia

I do not have a tracking number to a item I ordered from modlily,co, a long sleeve print curved blouse I have not received my packaged was paid in full date NOVEMBER 20 I have...

Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

1.7
I didn't like
  • Fraud
#851392
Reply to reviews
Purchased item on April 4th. Nearly a month later I hadn't received a package or tracking number. Company finally sent item out on April 30th, one day after I filed a dispute with Paypal. Had I not opened the dispute and Paypal placed a hold on the funds, they probably...
Read more
Modlily
Modlily

First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it take...

1.0
#840890
Reply to reviews
Never received my package. Didnt received anything and I'm pissed.
Read more
Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

Anonymous
Anonymous

Do not buy anything from this company. Very deceiving. The product are very cheesy and the sizes are not accurate. I brought a asymmetric blue top in a XXXL and got size XL. I...

1.0
#828739
Reply to reviews
I placed an order through Modally (like a dummy!) on March 28, 2016. I received a confirmation e-mail of my purchase that right away looked strange (unpolished, unprofessional). Immediately I had a red flag. The e-mail said that once my payment was "verified" (it came...
Read more
Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

I didn't like
  • Complete lack of customer service
  • Customer service unresponsive
  • Poor communication
#827652
Reply to reviews
Show

Other Product Review

Who does the shipping for them
#821558
Reply to reviews
Show

Modlily Dress Review

Product was very cheap!!! Looked nothing like the photo. Took almost a month to recieve! Material was garbage and poorly made as well as coming apart at the seam.
#819766
Reply to reviews

Contact Modlily

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
More

Modlily Products and Services

Show

Modlily Online Order Review

Yes and I don't like the fact that you can't talk to a customer service representative to find out about your order. Where are the tracking numbers and how are your packages delivered. This is unacceptable!
#809478
Reply to reviews