State: Illinois City: Chicago Clear all filters (37 of 2629 reviews match)
filters
state:
city:
product:
Show
This company is a sham. Don't waste your time or money. Sizes run extremely small and material is garbage. Swimwear I ordered for myself (based on THEIR sizing chart) fit my 11 year old daughter. Try to return items and it's a nightmare.
Read more
Anonymous
Deedee

Your comments are so true. I ordered a swimsuit 1 size bigger then I though I would need and the swimsuits are not even close to fitting and the quality is so poor. The materi...

1.2
#877657
Reply to reviews
I need someone to call me or place my money back into my account. I don't understand why I can't get of hold of anyone to track my order. I cannot even get into the website to check. I need someone to call me asap or either email me please. I'm very, very upset about...
Read more
Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

1.7
I didn't like
  • Fraud
#851392
Reply to reviews
Purchased item on April 4th. Nearly a month later I hadn't received a package or tracking number. Company finally sent item out on April 30th, one day after I filed a dispute with Paypal. Had I not opened the dispute and Paypal placed a hold on the funds, they probably...
Read more
Modlily
Modlily

First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it take...

1.0
#840890
Reply to reviews

Modlily Clothing Review

Modlily
#879288
You said i pay $1.99 I receive my order in 6 days it took 9days I like my order but it is to small trying to reach customer service for 3 days and no one has answered the phone or return my call
Comment
Show

Modlily Customer Care Review

Modlily
#878346
1.0
Details
No customer service whatsoever horrible experience!!!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Other Product Review

Modlily
#821558
Who does the shipping for them
Comment
Show

Modlily Dress Review

Modlily
#819766
Product was very cheap!!! Looked nothing like the photo. Took almost a month to recieve! Material was garbage and poorly made as well as coming apart at the seam.
Comment
Show
Never received my package. Didnt received anything and I'm pissed.
Read more
Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

Anonymous
Anonymous

Do not buy anything from this company. Very deceiving. The product are very cheesy and the sizes are not accurate. I brought a asymmetric blue top in a XXXL and got size XL. I...

1.0
#828739
Reply to reviews
I placed an order through Modally (like a dummy!) on March 28, 2016. I received a confirmation e-mail of my purchase that right away looked strange (unpolished, unprofessional). Immediately I had a red flag. The e-mail said that once my payment was "verified" (it came...
Read more
Modlily
Modlily

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

I didn't like
  • Customer service unresponsive
  • Poor communication
  • Complete lack of customer service
#827652
Reply to reviews
Modlily - Skirt Review from Chicago, Illinois
I order on the 24 and still haven't had my order shipped out they stop responding to me they kept my money don't order from this site its fake
Read more
Anonymous
Anonymous

I ordered on the 26th and they still have not shipped my items. I done a little more reach search and on items that are in high demand it could take up to 15 working days for ...

#805307
Reply to reviews
TERRIBLE HORRIBLE UNPROFESSIONAL UNTIMELY I MADE MY ORDER ON 2/1 HERE IT IS 3/1 STILL NO ORDER YET AN NO ONE HAS RETURNED MY EMAIL OR EVEN CALLED SMH!!!
Read more
Anonymous
Anonymous

Yes I am dealing with the same problem and ordered mine 2/2...I am overly pissed!!! I have requested for them to contact me since I can't call international and they keep send...

#801220
Reply to reviews
Modlily - Coat Review from Chicago, Illinois
My husband wanted to surprise me for valentines day. He ordered a "white" XL coat for me. It took a month to get. Almost fits our six year old and smells like a mix of paint, gaS and mildew. Please don't order...50.00 ....for a smelly small coat.
Read more
1.3
#795278
Reply to reviews
I purchased the Glamorous Zipper Closure Woolen Trench Coat with Pockets (Blue) from modlily on October 29th 2015, it is November 26, 2015 and I have not received this item yet. I think that a month is plenty of time for this item to be shipped. It did not meet the...
Read more
3.1
#740490
Reply to reviews
Modlily - Clothing Review from Chicago, Illinois
Modlily - Clothing Review from Chicago, Illinois
I returned all my items purchased and this claims they never received return disputed through PayPal and credit card company with proof of return this company refused to give me my monies back, now I'm out $116 plus $30 shipping and don't have items. What a rip...
Read more
1.0
#731841
Reply to reviews