Modlily - HOT MESS!

Staten Island, New York
115 views 1 comment

After many weeks of debate....i finally got an address to return the *** they sold me:

"Dear customer,the shipping fee depends on the distance between your address and our company.If you agree to pay for the shipping fee.Here is our return address,

Yang Xing

Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China

phone, 021-60526980

Please return by post office and put your order number on the package. So we will know it's from you.

After you return your order,we will refund you 65%of your order to you after we get the package. The 35% deduct is charged for shipping fee we sent it to you."

Review #842456 is a subjective opinion of a user.

1.0
Customer service
Value for money
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
Discounts and Special Offers
Price Affordability
Product or Service Quality
Warranty
Location
Advertised vs Delivered
Delivery Service
PRODUCT OR SERVICE
Reason of Review / Monetary Loss Poor customer service / $50
Preferred solution Full refund

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Modlily
#1157028
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

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