Modlily - HOT MESS!

601 of 1171 Modlily reviews

After many weeks of debate....i finally got an address to return the *** they sold me:

"Dear customer,the shipping fee depends on the distance between your address and our company.If you agree to pay for the shipping fee.Here is our return address,

Yang Xing

Room281, #15-3 Building, 999 Ningqiao Road, Pudong , Shanghai, 201206, China

phone, 021-60526980

Please return by post office and put your order number on the package. So we will know it's from you.

After you return your order,we will refund you 65%of your order to you after we get the package. The 35% deduct is charged for shipping fee we sent it to you."

This review is a subjective opinion of a user.
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Diversity of Products or Services
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Advertised vs Delivered
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Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$50
Product or service
Review category
Footwear and Clothing
review #842456 by

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601 of 1171 Modlily reviews
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Modlily

May 10, 2016 #1157028

We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

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