Good luck if you buy a product that doesn't fit and you need to return. First of all, their website is extremely difficult to follow as it is most confusing taking the user in circles.

I eventually figured out how to follow all of the on-line return instructions and sent the package to the address Modliliy provided along with the ticket number on the outside of the package and they refused it!

I then took a photo of the returned package to post on their website to show proof of delivery and the system said my cell phone photo was too small to post. I just want my money back and have issued a formal complaint with Chase Visa.

Product or Service Mentioned: Modlily Website.

Reason of review: Return, Exchange or Cancellation Policy.

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