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1 comment

Recently placed an order, received the order, tried the merchandise on and one didn't fit - need to return. Followed their instructions to reach them and sent email as instructed and was told they would respond within 24 hours - have heard NOTHING.

That was 4-5 days ago. Not the way to do business. Somehow have to get the word out there that this company needs shut down. I am currently trying to see if I can get some resolution through my credit card company.

I should have known with no phone # to customer service that this could be sketchy. Consumers should not have to fight to return merchandise - if a company is operating properly they should have a customer service phone # minimum.

Any way an Attorney General could get involved? With this many issues from consumers something should be able to be done to SHUT THEM DOWN.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

I liked: Variety of options.

I didn't like: Absolutely no customer service.

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Girard, Kansas, United States #1351728

This company is a Chinese sweat shop. The states can do nothing to stop them. Do more diligence before shopping and buy American.

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