Not resolved
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

Recently placed an order, received the order, tried the merchandise on and one didn't fit - need to return. Followed their instructions to reach them and sent email as instructed and was told they would respond within 24 hours - have heard NOTHING.

That was 4-5 days ago. Not the way to do business. Somehow have to get the word out there that this company needs shut down. I am currently trying to see if I can get some resolution through my credit card company.

I should have known with no phone # to customer service that this could be sketchy. Consumers should not have to fight to return merchandise - if a company is operating properly they should have a customer service phone # minimum.

Any way an Attorney General could get involved? With this many issues from consumers something should be able to be done to SHUT THEM DOWN.

Review about: Modlily Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

I liked: Variety of options.

I didn't like: Absolutely no customer service.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Bookcrazy
Girard, Kansas, United States #1351728

This company is a Chinese sweat shop. The states can do nothing to stop them. Do more diligence before shopping and buy American.

You May Also Like