order money service customer refund items customer service number return dress

Did not mean to hit all my orders | Modlily review from Riverdale, Georgia

Please someone call me i didn't mean to order all of these order it keep say not paid....i only wanted the very last order.... 678 8146965 Linda Hubbard .A.S.P.
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Review
#1599199 Review #1599199 is a subjective opinion of poster.
Reason of review
Order processing issue

Can't get my refund! | Modlily review from Blairsville, Georgia

1.3
Details
I've been trying for two months to get the return address from this company. The clothes are not what they seem in their ads, The quality is cheap. The fit is terrible. You cna't send them back to the address on the package. There is no number too call. When chatting, it's impossible to understand the reply. This is a foreign company and a sham. I still haven't been able to return my three blouses because they do not send me the return address. I'm frustrated and will never order form this place again!!
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Review
#1437094 Review #1437094 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$98
Preferred solution
Full refund
I ordered 6 things and only 3 of them were "eligible" for the return policy. The one that I am keeping is just OK for the event I needed it for. The ones that are not eligible for return are also not eligible for exchange either! They are not very specific about how...
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Review
#1372033 Review #1372033 is a subjective opinion of poster.
Product
Modlily Clothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund

Dress order | Modlily review from Atlanta, Georgia

1.0
Details
I ordered a dress over 2 weeks ago and have not gotten any confirmation. Called the phone number listed and get canned recording with no return calls. Tried emailing them with no return emails. I cannot get anyone to answer any of my questions concerning my order but the amount has already cleared my bank! The website will not connect you any customer service help. Is this company a scam? I am about to call my bank and cancel this order. I will not ever order from this site again. I should have read the reviews first too.
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Review
#951922 Review #951922 is a subjective opinion of poster.
Service
Modlily Customer Care
Cons
  • Customer service unresponsive
  • Product not shipped
  • Have no way of contacting anyone for refund
Reason of review
Order processing issue
Loss
$30
Preferred solution
Full refund
I too thought this was a great buy place...but if it seems too good to be true...IT IS! I placed an order, and waited excitedly for the 24 hour ship items to ship. I waited, and waited, and WAITED. Every time I went to the website, it was "in process" I opened a...
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Review
#948343 Review #948343 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Poor customer service
1.0
Details
Ordered, money received, no goods received and no response to inquiries about order status. 2 separate orders, same result. Never again. products name Attribute Qty. sub total Long Sleeve Bowknot Decorated Khaki Sweater Dress Size:M Color:khaki 1 24.10USD Mesh...
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1 comment
Anonymous
#1233518

I was just about to buy, saved guess

Review
#945412 Review #945412 is a subjective opinion of poster.
Service
Modlily Shipping Service
Cons
  • Never again
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Deliver product or service ordered

Modlily Shipping Service Review

2.5
Details
Waiting to long for product, placed order 9/18, still have not received
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Review
#931915 Review #931915 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Modlily Expedited Shipping Service Review

I place a order i have not received my order
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Review
#927369 Review #927369 is a subjective opinion of poster.
Reason of review
Order processing issue

Scam alert | Modlily review from Atlanta, Georgia

I ordered a dress through Modlily in early August. It is now the middle of September and still I have not received my order. I emailed service@modlily.com. They did respond and stated that my package was delivered to a parcel locker?? but they can't/ won't provide me with a tracking number. Their website appears to be legit when you are on it - even has the https:// in the address where you enter payment information. I wish that I would have read reviews before purchasing from them. I am very glad I paid through PayPal so I can dispute the purchase. Buyers beware!
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Review
#918468 Review #918468 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Problem with delivery

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

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Modlily Clothing Review

Modily has beautiful clothes. At least on the website. But in person they don't look the same. But my problem with this business is that you can't speak 2 a representative about a problem. My outfit was a size under & I have been searching the website & calling the one number that is given for better assistance. But I always get a voicemail & Noone ever calls me back.
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Review
#881071 Review #881071 is a subjective opinion of poster.
Product
Modlily Clothing
Reason of review
Not as described/ advertised