1.1
Details
I recently bought a jumpsuit from Modlily and it arrived just a week later and to my disappointment not only the wrong size was sent. I ordered an XS and received an XL! The jumpsuit looked nothing like the pictures. In the ad there was a beautifully fitted, formal,...
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1 comment
Anonymous
#1177802

i recently purchased an items and was Very dissapointed with sizes. The size chart that modelily have is misleading and its way out of my size and sane way as my sister .. she ordered heaos niw she have to pay someone to repair ut which is not the way should go and they overcharged her with one item..

Review
#869943 Review #869943 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Not as described/ advertised

Modlily Shipping Service Review

I have been waiting for a top which I have paid for, and three weeks later I still haven't reveived it!
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Review
#861369 Review #861369 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Problem with delivery

Modlily Swimsuit Review

1.5
Details
Simple Review #1463655947 - Modlily review
Hi .I got my product and it was didnt mach his description. I have ordered 2xl wich is size 20.and I got size 8 wich is not according to description wich I was buying. And i can't find were to send back or even to ask for refund. The adress is in Chinese .
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Review
#850647 Review #850647 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised

Short Review on April 26, 2016

1.0
Details
Terrible dishonest company, do not use. Beware!
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Review
#836660 Review #836660 is a subjective opinion of poster.

Modlily Jumpsuit Review

Keep sending messages to modlily for return address regarding an item that is too small. They reply but never seems to send return address. I think its a scam know address . Wont order from them again.
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Review
#835398 Review #835398 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Order processing issue
Modlily Dress Review from London, London
I did not get the same maxi dress that was on the picture..I ordered an electric blue maxi dress with very wide below but this how wide it can get..unless you've sent me the wrong maxi dress...This is false advertisement..I would like to get my money back. I paid...
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1 comment
Bertie
#1161158

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Review
#834044 Review #834044 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Not as described/ advertised
1.0
Details
I received my order today and I am so disappointed, as it`s very cheaply made with unfinished stitching and hems hanging down. All 3 products are tiny and no where near the size that I ordered as I ordered all 3 items in size XL. Very annoyed as I wanted these for my...
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1 comment
Bertie
#1160667

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

Review
#829882 Review #829882 is a subjective opinion of poster.
Pros
  • Look of clothes on ad
Cons
  • Have no way of contacting anyone for refund
  • Huge lack of customer service
  • Quality of products
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund

Ladies Wear Review

1.0
Details
Worst online shopping experience ever! Do not touch them.... No communication whatsoever where your order is for weeks and weeks.... Although very quick to take your money! Non existent customer service
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Review
#829065 Review #829065 is a subjective opinion of poster.
Reason of review
Order processing issue
I bought a pink dress for a night out on modilily I had to wait 10 days for the item, as I later found out it was being shipped from thailand! I also paid extra £10 for delivery as I wanted to receive the dress quicker, but it still arrived late! When it arrived,...
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Review
#814146 Review #814146 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Bad quality
Loss
$23

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

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Modlily - Dress Review from London, England

Modlily - Dress Review from London, England
Modlily - Dress Review from London, England
This dress was so badly made and so not as described , when I asked for return and refund they said " resell it on eBay " would not refund so I altered it to give it some shape to fit . Atrocious, they shouldn't be allowed to continue business.
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Review
#808738 Review #808738 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Not as described/ advertised