Modlily - DREADFUL company
Dress took weeks to arrive. It was damaged on arrival and of very poor quality.
I followed instructions on how to return for refund which states you have to wait for their customer service to confirm your returned item, however, They do not get back to you or acknowledge any emails or confirm the return at all.
Took ยฃ35 of my money and did not deliver a good service. THEY ALSO CHARGE FOR RETURN EVEN THOUGH THE ITEM IS DAMAGED.
DO NOT USE THIS COMPANY UNLESS YOU WANT TO GIVE YOUR MONEY AWAY.
THE CLOTHES LOOK VERY NICE WHEN ADVERTISED ON SOCIAL MEDIA, BUT ARE NOT OF THE QUALITY THEY APPEAR TO BE. DO NOT BE TEMPTED
Reason of review: Damaged or defective.
Monetary Loss: $35.
Preferred solution: Full refund.
Modlily Cons: Customer service will not contact you when you ask for refund.
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