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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I ordered 3 items from Modlily. Their size chart doesn't match the size of the clothes they sent.

Way smaller than what the size says. When I emailed the company for a refund I received no response. You have to email them in order for them to send you the information on how to return the items you purchased. Shipping also takes a long time to receive as they don't tell you the clothes come from Hong Kong.

Probably why the sizes are off. People in Hong Kong are smaller than Americans. I called my credit card company and disputed the charges. They reversed them and told me that should Modlily contact them, I would have to return the items.

I am more than happy to return them. Only a child could wear these clothes. What a rip off.

Also, no invoice in the bag that was sent to me nor an address on the bag. Kind of fishy.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $78.

Preferred solution: Full refund.

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