Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

I paid for expedited shipping which states the package will arrive 3-4 days after processing. My package arrived 22 days after being ordered and 15 days after being shipped!

I had to buy replacement clothes as I had planned to take the clothing ordered on a trip.

I asked for a refund on the shipping, and they refused stating that they paid for expedited shipping which is obviously NOT true nor does it comply with their WRITTEN shipping information on their website. I created a "ticket" to let them know and they simply sent me daily info on tracking and at one point offered to give me a store credit for the shipping which I refused as I will NEVER order from this company again.

Product or Service Mentioned: Modlily Shipping Service.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

I liked: Stylish clothes.

I didn't like: No refund on late shipping.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Liberty, South Carolina, United States #1274064

Did finally get a refund after many, many email exchanges.

You May Also Like