Not resolved
Advertised vs Delivered
Customer service
Delivery Service

I found a coat that my daughter and I both liked, so I ordered 2, one for me, one for her birthday. Took 3 weeks to get here and they were NOT what they appeared to be in their catalog.

The picture makes it look like it would be mid-calf length. NOPE, jacket length MAYBE! I ordered XXXL, so we could layer under it. These coats fit my daughter-in-law and granddaughter who both wear XS!!!

The sleeve liner in one comes out whenever you pull your arm out. (Never could get the coat "on" - just one arm at a time - never both.) The size chart is also a joke. The chart for this coat showed XXXL equated to 22 - 24. Nope.

More like a size 4 or 6. Check their site for the "hours of operation" for their customer service. Should have been a red flag.

If you plan on ordering from these folks, save your time and just go out in the back yard and set a match to however much you were thinking of sending them. By the way, this is a Chinese business.

Product or Service Mentioned: Modlily Coat.

Reason of review: Not as described.

Monetary Loss: $108.

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