I ordered a bikini in April which I never received. I send email after email trying to find out where my item was as the tracking system wouldn't work.
I finally got a reply months later (July) that said they had my order back with them, so I said you now have my order and my money. They offered to resend it or did I want a refund. I asked for a refund as it was too late now I had been on holiday and they said they will only refund 60%. I'M STILL WAITING.I am still emailing, trying to get my money back but no reply.
I don't know what else I can do!!
Product or Service Mentioned: Modlily Swimsuit.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $17.
Preferred solution: Full refund.