Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

worst customer service. Returns are only for 60%, plus you are responsible for return shipping.

You cannot go by the size charts, as they are meant for oriental people (small). You may as well sell their items of give away, as it is not worth the hassle. Nothing is as it seems. Things look good on website, however, they are totally misleading.

The only thing you should order is the jewelry. But, heaven forbid if you don't like anything you order.

The back and forth you go through for returns is tedious. So, save yourself a lot of hassle and just don't order from from this company.

Product or Service Mentioned: Modlily Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $50.

Preferred solution: Full refund.

I liked: Jewelry.

I didn't like: Clothing, When i filed the request to refund with the sizing problems.

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