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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

I ordered something over a month ago....guess's coming from China, of course and is now in Germany. Customer service just keeps saying it's how I ordered shipping that is causing the delay!

I should have ordered "expedited shipping" according to them, which I'm sure would have cost a fortune. Never, never again. From what I have now read about the quality of the merchandise, I deserve to be aggravated. The quality is suspect as well.

Should have done more homework.

I am going to tell the company to issue me a full refund and keep their merchandise. I can shop locally and not get this aggravated with an online company.

Product or Service Mentioned: Modlily Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $75.

Preferred solution: Full refund.

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Warwick, Rhode Island, United States #1265364

Not resolved yet...I had to agree to a partial refund, which I have not received, as to ship back to China will cost me a fortune. I have donated the items.

Again, stay away!!! Horrible company

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