Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I ordered a swimsuit and should have known from the start that it would be junk. The price was so tempting, though!

After receiving it, and finding it came not even close to fitting, I have tried to return it, but no one will answer my request for returning. Given a "ticket number" with which to wait until I receive word from the company is not what I thought it would be. The "live chat" is a total lie, also. No one will "live chat" with you.

This is why I will stick to American made clothing from now on.

Wonder if I will ever get a refund?? Probably not, because so far I am out in no man's land and have been kept in limbo.

Product or Service Mentioned: Modlily Swimsuit.

Reason of review: Poor customer service.

Monetary Loss: $26.

Preferred solution: Full refund.

I liked: Way swimwear looked on site.

I didn't like: Customer service.

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