Louisburg, North Carolina
Not resolved
1 comment

Ordered and paid for item March 24th. Said it would ship 2-4 days after they receive payment.

Sent several complaints to them. They went from saying it was a pre-sale to it will ship soon etc. Did not ship until April 24th-1 month after ordering and its only then that I found out it comes out of China! Asked for a refund several times and got no response.

Still have not received item and have little hopes of it being of good quality. DO NOT order from them!!!!

Customer service does nothing but send automated responses. They had no problem taking my money right away however

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $22.

Preferred solution: Full refund.

Modlily Cons: Slow shipping.

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