Louisburg, North Carolina
Not resolved
1.0
Details
1 comment

Ordered and paid for item March 24th. Said it would ship 2-4 days after they receive payment.

Sent several complaints to them. They went from saying it was a pre-sale to it will ship soon etc. Did not ship until April 24th-1 month after ordering and its only then that I found out it comes out of China! Asked for a refund several times and got no response.

Still have not received item and have little hopes of it being of good quality. DO NOT order from them!!!!

Customer service does nothing but send automated responses. They had no problem taking my money right away however

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $22.

Preferred solution: Full refund.

Modlily Cons: Slow shipping.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Bertie
#1161215

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Modlily Reviews

  1. 1299 reviews
  2. 327 reviews
  3. 73 reviews
  4. 33 reviews
  5. 33 reviews
Modlily reviews