NOT happy with Modlily's exchange policy.Because they are in China (I did NOT know this when I placed the order), they offer a refund of the items that don't work out rather than me having to ship the items back and wait for replacements/refund; the catch, however, is that they only offer a 25% refund!!!!
I am out $40 for items I will NEVER be able to wear!
Not only do they not satisfy their return policy, which states "full refund", their sizing charts are totally inaccurate, which is the reason my items did not fit.I will not order from them again unless I feel like throwing my money down the drain.
Reason of review: Return, Exchange or Cancellation Policy.
I didn't like: Customer service offered small refund rather than full refund.