Not resolved

I ordered a top and when it finally came from Shanghai, the color was not at all like the picture and it was actually ugly. The fit was horrible and the worst part is it was so cheaply made that I would have had to take it to a tailor to repair it just to wear it.

I contacted them and they will not return my money. They gave me a percentage of my money back and told me to keep the top. They sent me a "copy" of their no return policy they say is posted on their website. Oh no it's not.

I went to their website under a different email address and it clearly says you can return an item. Fraudulent advertising. To make matters worse, I posted a review on their website and gave them one star.

The next time I signed in to their site, they had taken my review down so you only see 4 and 5 star reviews. Total fraudulent company.

Product or Service Mentioned: Modlily Top.

Reason of review: Poor customer service.

Modlily Cons: Terrible customer service and returns or refunds not possible.

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