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Updated by user Jul 11, 2017

Dear Christine Gambacorta, Thank you for shopping on modlily.com. You have successfully placed an order. The order & payment information is as follows: Order No.: M161208****447776 productsnameAttributeQty.sub total Button Closure Long Sleeve Grey Swing CoatColor:Grey Size:XL 135.22USD Black Hooded Collar Long Sleeve Belted Parka CoatSize:XL Color:Black 154.86USD

Original review posted by user Jul 11, 2017

I purchased 2 coats from them this past winter & returned them due to poor fit (too small) and poor quality. I contacted them through their website and asked for a credit to my account noting the garments were returned.

I received this email but NO CREDIT and obviously NO goods. "Thanks for your question,your question has been received. This is your Incident ID:T784133****, Our customer support staff will reply you as soon as possible." I had neveer heard from them again.

That was over 4 months ago and still have not received word or credit. Do not buy anything from these giys, they are not reputable nor will they accept returns on bad or non-fitting items.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

Modlily Cons: Over priced cheap material, Not refund is given even when it is their fault.

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I wish I had checked out this site before I got stuck with two bathing suits and no way to return.

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