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1.8
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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The item was clearly damaged and did not look like the modelled version on the website. After many communications back and forth, I decided against returning the item at a cost of $38AUD when the item itself only cost $35USD.

The best these guys can offer is 20% of the item's cost for future use in their store. That's $7USD! Wow! I am underwhelmed.

Why the *** would I want to spend even more money with them when I am unhappy with their customer service and product quality in the first place?

I'll be contacting the ACCC as well as spreading the word. My advice- do not deal with this company.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $35.

Preferred solution: Full refund.

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