Modlily - Delivery Service Review from Lagro, Indiana

Lagro, Indiana
146 views 2 comments

Unable to contact customer support by phone only by ticket.And based on the replies they are computer generated and not a person.

It has been over two weeks since they got my money and says my order is still Unshipped! To get a refund and cancel the order they take more money!!!

So to test the system I tried to order the same items and sizes and the site says available!Funny they are available to others and not the ones who have already paid and waiting on them!?!?

Review about: Bathing Suit.

I didn't like: Service, Never received my clothes but you got your money.

Review #834081 is a subjective opinion of a user.

1.0
Location
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Website
Delivery Service
Discounts and Special Offers
Value for money
Diversity of Products or Services
Warranty
Exchange, Refund and Cancellation Policy
Staff
PRODUCT OR SERVICE
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Not specified

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Modlily
#1161159
Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.
Anonymous
#1148135
Did you eventually get the items you ordered?

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