Modlily - Delivery Service Review from Lagro, Indiana

668 of 1171 Modlily reviews

Unable to contact customer support by phone only by ticket.And based on the replies they are computer generated and not a person.

It has been over two weeks since they got my money and says my order is still Unshipped! To get a refund and cancel the order they take more money!!!

So to test the system I tried to order the same items and sizes and the site says available!Funny they are available to others and not the ones who have already paid and waiting on them!?!?

This review is a subjective opinion of a user.
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Value for money
Product or Service Quality
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Customer service
Delivery Service
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
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  • What I liked
      No items
  • What I disliked
    • Service
    • Never received my clothes but you got your money

Reason of review:
Problem with delivery
Product or service
Bathing Suit
Review category
Footwear and Clothing
review #834081 by

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668 of 1171 Modlily reviews
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Modlily

May 18, 2016 #1161159

Thank you for your valuable feedback.
I wish to start off by telling you that we are extremely sorry about the situation.
I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

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Anonymous

Apr 21, 2016 #1148135

Did you eventually get the items you ordered?

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