Contact Modlily Customer Service

Problem is solved, but I should have received an email earlier from Modlily since I paid for expedited shipping and it was too late when package arrived.

I placed an order on 2/13/25 & paid the extra fee for expedited shipping & still have not received my order. I live in Massachusetts & my order is still in Jamaica New York & has been there for many days.

I need this order by tomorrow 2/28/25 & have no update on delivery date.

This is very poor customer service & I would never have ordered if I knew that even after paying extra fee for expedited shipping my order would not get here any quicker. I think paying the extra fee is a scam to entice people into thinking you will get your order quicker.

Haven't got my order and can't find my confirmation email. To find out what happened I have to pay you.

You can take my money but you can't help me without further payment. Very poor customer service.

When I ordered from Modlily I noticed that they had an old address in their system. I edited it to my current address.

When I saw the tracking, it had reverted back to the old address.

After numerous correspondences , they inform me that there is nothing they can do. Return offered for a product Ill never get.