Mahopac, New York
Not resolved

Impossible to contact which is obviously intentional. You can't return an item without their approval yet they have an unavailable overseas phone number, ridiculous contact hours, emails that are sent are returned without delivering and instant chat gets you booted back to home page.

Their return policy is a joke - please read it before you buy from them. They actually want photos of the items you are returning, with ridiculous requirements for size an pixels of the photo which are pretty much unattainable.

They're in China so the free shipping takes 2 weeks before you get their junk quality and fit clothing. Please learn from my experience and buy elsewhere.

Product or Service Mentioned: Modlily Clothing.

Reason of review: Poor customer service.

Monetary Loss: $48.

Preferred solution: Full refund.

Modlily Cons: Lies, Customer service.

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Same to me ! So sad .

. :((


Deberían investigar a estos estafadores, yo hice una compra de 130$, aparte que tardó casi un mes en llegar la mercadería me mandaron ropa horrible, de muy mala calidad. Tuve que pagar 38$ shipping y que creen? Ni me devolvieron los 103$ de la compra y aparte perdí los 38$ más


Mod lily is a fake my 14 yr old is crushed. These ppl should be shut down

pissed parent

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