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Modlily - Horrible

I never received my order and can’t get through to customer service!
1.0
Details
Website
#1338620
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I would like to open a Modlily Account. Does Modlily take applicants for credit accounts? Like Visa or Master Card credit accounts? Please e-mail me back to pbmia@hotmail.com Thank you Pam Burr P.S. I have purchase many tops/blouses from Modlily, but wanted to know...
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#1336309
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Modlily - TERRIBLE CUSTOMER SERVICE

No phone number. No answers on how to return merchandise, i.e, address & RMA # in order to return merchandise! If I don't hear from someone I am going to have this company investigated for fraud!!
#1335002
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Modlily - Return/refund

I have followed the return instructions by submitting a ticket about 4 times and still have not received an address or RMA # in order to return my merchandise! I never had such a problem returning merchandise! Very frustrated!
#1334993
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Modlily - No order received

I placed an order in July. I was charged for it on my last visa bill. No items have been recieved. Joette Marback 701 429 7673
#1334915
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Modlily - Never got my order, but adds are on all the time.

They have no # to contact them, tried.
1.0
Details
Customer service
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
#1334700
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I want to speak to a live person regarding a charge to my credit card. There is nothing else to say. This is more trouble than it's worth. I will not order anything else from this company EVER. Just call me already. This is stressful and I just want it resolved. Now I...
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#1332777
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Modlily - Lowsy Customer Service and Return Policies
This company sent what I ordered timely. One suit was perfect but the other needed to be returned. I went to their website expecting an Amazon type return but that was not even close. I had to send an email, then wait for an email saying my return ticket was accepted....
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1.6
I liked
  • One suit that i bought
#1323698
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My intension was to return items that were much to large even though I used Modlily's sizing chart and exchange for proper sizes. I have been unable to reach Modlily. I requested they contact me @ my email address with the procedure required. To date I have not heard...
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1.8
I didn't like
  • Zero customer service
  • Sizing chart was incorrect- items much to large
#1322080
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38 emails and counting-in less than a day. Crap company with non/stop emails asking me to rate them. Here’s your rating from me, modlily: ZERO!!
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Anonymous
Susan Smith

37 identical emails in one day, asking for my feedback countless months after the one and only transaction I had with them that utterly failed. Un.Be.Liev.A.Ble! I want NOTHIN...

1.0
#1315959
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