Modlily
Reviews and Complaints
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Verified Reviewer
Order#250209****074205 Priced at 44.98. Billed 84.89. WHY?
No email address. Phone number unavailable.
I need answers and a refund. How can they get away with treating trusting people like this?
- Rip off
Preferred solution: Price reduction
User's recommendation: Untrustworthy. DO NOT ORDER FROM THEM.
New Richmond, Wisconsin
Order didn’t arrive in time
I ordered some swim suits in plenty of time for my vacation. They sat in your New York facility for almost 3 weeks.
The package was brought to USPS today. I needed them today and they will not be here until March 3.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lancaster, Texas
I returned 2 items, a red swimsuit and a black and white dress. Never received the new items I requested.
The 2 items that I purchased did fit. I returned the Red swimsuit and black and white dress.
Please email me at Untsfa51@***.com. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't deliver product
You took my money but didn't deliver the swimsuits. I don't have 100 symbols to write. Please just let me know what to do.
- Good product
- Not getting my product
Preferred solution: Deliver product or service ordered
User's recommendation: Be careful about loosing your conformation email.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Conyers, Georgia
I ordered a dress and a top from Miley because it said the sizes were true to size. I ordered a medium on both and they both look like they should be an extra small. How can I return these and get a l
I ordered a black mid length dress and a top dot I am a size 10 so I ordered a medium in both.both were very small. I believe the dress is an extra small, but it is definitely not true to size.
I need to return this and get a larger size.
Please advise how to return and get my money back or how do I get a larger size? My name is Sheila Ogle 1200 Hwy 138 SW Conyers Ga 30094 l will need an XL in both please
User's recommendation: Please call me 770 823 **** very disappointed in size
Lake Stevens, Washington
Returns!! What a joke! Didn’t even try my item on because I didn’t like the color and sent it back. They tell me it has a smell! Their company stinks that’s what!!
DI returned an item and they tell me they do not accept my return because there is a smell on it. What a ridiculous thing to say since I didnt even try it on or remove tags.
I just didnt like the color basically went back in the bag.
Now they wont let me return it. AND they have my item
What a scam!!
User's recommendation: Do not purchase from this company!!
Temecula, California
Waiting over a month for my order ! Have not heard a word from company ! Let people know when one will receive order they have been paid
Better contact with customer it has been over a month for items ordered !! I prepaid I expect to receive items !!
Phone number does not work !
Disappointed what is this for me to keep writing a review when it is obvious I am disappointed! If I do not hear anything from this company I will contact my bank !!!
User's recommendation: Be aware
San Anselmo, California
Never received my order
I never received my order and have attempted to contact them several times and no response. I do like their products but I would like my money back.
Kathleen
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Address issue
When I ordered from Modlily I noticed that they had an old address in their system. I edited it to my current address.
When I saw the tracking, it had reverted back to the old address.
After numerous correspondences , they inform me that there is nothing they can do. Return offered for a product Ill never get.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSee below
Hello! Can you please help me?
Your site is so unbelievably complicated with how to figure out your various discounts! I think you have to be a rocket scientist to figure it out! I'm trying to figure out your '4th item 50% off...5th item free' offer. This would reduce a $184 order to approximately $133.
No matter what I do, it won't allow me to get the discount. I'm very poor and need the discount! If I don't get it, I won't be able to place the order. It's a shame too because you have very nice products.
Could you please help me? Maybe we could do it over the phone. I'm not very good doing things online.
My email address is joedevine60@***.com and my phone number is 267-872-****. Thank you very much and have a really nice day!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat happen to my order
Today, I placed an order and was checking out after I put in my card information. When I submitted it, everything was reset as though I was starting over.
So, I re-entered everything again and once again, when I submitted it, everything was gone. I have not received any information from Modlily regarding my order.
This is the first time this has happened to me with Modlily.
Colleen Humphrey
Preferred solution: Want to know if the order went through
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Chicago Heights, Illinois
Have not received my order. Contact by chat. Explain problem. Told by computer that I should speak with a technician and best way is through a phone call. Give my number and am then told I have to pay
$1.00 to talk with this technical. But supposed to be refundable.
What kind of business does that. My shipment has been sitting at some airport for 8 days now with no further updates.
User's recommendation: Don't buy anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping
I want the shipping charges reversed. You advertised free shipping. I will not order again if they are not.
Preferred solution: Refund shipping charges
User's recommendation: Beware of shipping charges
Fort Wayne, Indiana
I’m having a hard time logging in to my account. For a return.
I logged in with my phone number and it shows absolutely nothing in my cart or shipped to my home. I have waited close to a month and a half to get this package and really have no use for the product now. I wish to return it.
Denver, Colorado
Charges unauthorized
U authorized charges and also want to charge 5.00 to speak with a live agent. Not happy...scam scam scam scam
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