I ordered an long fleece lined denim jacket for $45. It is two sizes too small.
There is no invoice attached with the item. I went back to my email confirmation to get order #. They tell me to submit a ticket in order to return an item and my order # does not exist. Neither does my email - wow that's interesting.
I go to call and wow - Their number doesn't exist. This company is a scam and I will not order anything else from them and no one else should either.
They should be forced to go out of business. If anyone has been able to contact them in order to return an item and get a refund, please let me know.
Product or Service Mentioned: Modlily Jacket.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $46.
Preferred solution: Full refund.
Modlily Cons: Terrrible return and exchange policy.