Modlily - Can't get the return address for a return of 2 items

Santa Maria, California
138 views 4 comments

One bathing suit I ordered is so cheap you can see my *** right through the fabric.

The other one doesn't look like the picture at all.

All I need is the return address!! Sent 4 ticket requests and a request for online chat.

Got nothing! If anyone gets a return address for them please e-mail me at Fernmom260@yahoo.com as I would love to send their cheap bathing suits back to them. I told them I would even be willing to exchange them for credit and they still haven't gotten back to me with an address. I do not recommend using Modlily to order anything. Their customer service stinks!

Review about: Bathing Suit.

I liked: One of the bathing suits i ordered.

I didn't like: 2 of the bathing suits i ordered, Refund policy.

Review #845428 is a subjective opinion of a user.

2.3
Product or Service Quality
Delivery Service
Discounts and Special Offers
Value for money
Price Affordability
Warranty
Staff
Exchange, Refund and Cancellation Policy
Location
Advertised vs Delivered
Website
Customer service
PRODUCT OR SERVICE
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Modlily?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1158264
Having exactly the same battle here in UK!!
AWFUL quality fabric for a blouse and2 bathing suits!!
I just want authorisation code and returns address!
THEY replied that the suits are not expensive so I should not have such high expectation of quality (auto populated reply...) ($24 dollars is not that cheap for a swimsuit!)
When I got a human being response, they said 'cost of return postage is 'too high, right?' and instead offered me a 15% credit and I could keep the crappy items and maybe give them to a friend! (I don't hate my friends that much;)
I replied I did not want a 'credit', I just wanted to return the naff goods. Will see what happens. I trawled through their Terms & Conditions and you need an authorisation code to return goods. (On the original packaging there was a UK distribution address that I assume is where I send these *** things, but without an authorisation code I suspect they'll fall into a black hole. APPALLING company. 1970s super flammable nylon materials!
Modlily
#1156993
hi
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.
Best Regards,
Barbara 701
I ordered f(for the first time and possibly last time)two skirts. The black skirt looks nothing like the picture. It is a mini skirt with a black train. I guess one would refer to it as a "high and low skirt. I may just keep this. However, the long denim skirt button hole was closed. I could not button the top button of the denim skirt. This is poor quality. There should always be someone available to inspect your products being shipped out. Poor quality products are truly a reflection of your customer service. I know this because I have fifteen years of retail experience. I In addition, I love shopping on- line.
Barbara 701
I ordered f(for the first time and possibly last time)two skirts. The black skirt looks nothing like the picture. It is a mini skirt with a black train. I guess one would refer to it as a "high and low skirt. I may just keep this. However, the long denim skirt button hole was closed. I could not button the top button of the denim skirt. This is poor quality. There should always be someone available to inspect your products being shipped out. Poor quality products are truly a reflection of your customer service. I know this because I have fifteen years of retail experience. I In addition, I love shopping on- line.

You May Also Like

"DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm..." Read more
"I should have know better, but I didn't realize it was coming from china, my husband and I are renewing our vows on valentines day which is our anniversary. I..." Read more
"I ordered a bathing suit from modlily online. I received a package in the mail that was nothing close to what i ordered, not to mention 3 sizes too small! I..." Read more
"Absolutely terrible. Looks absolutely nothing like what was advertised. We measured everyone and followed their sizing guide and checked multiple times.... You can clearly see this 'dress' is NOTHING like..." Read more
"I ordered a free sample and it said all I had to pay was the shipping so I paid $15 bucks for the shipping and got my sample. I didn't..." Read more
"We are a Finance Industry Company professionals with over 15 Years Experience and a focus on providing Bank Guarantee and Standby Letter of Credit from some of the World Top..." Read more
"I paid cash for my Electric Double Reclining Couch. While reclined with my wife and I, both normal sized, the back broke and we crashed to the floor. My wife..." Read more
"I cannot recommend to anyone to hire Charles Messina for attorney. I cannot discuss the specifics of the case because Charles Messina will file a lawsuit against me in an..." Read more

Companies similar to Modlily