Short Review on September 30, 2016

5.0
Details
Hi my name is Angie, pls call me, just want to know if my order came through, since i did not receive any confirmation in the e mail, 626 626 6716, or send me email, angiebalbuena@gmail.com , thanks...
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Review
#928340 Review #928340 is a subjective opinion of poster.

Short Review on September 27, 2016

2.0
Details
It took too long to receive my order and the product is cheap and doesn't look like the advertisement.
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Review
#926799 Review #926799 is a subjective opinion of poster.
Reason of review
Bad quality

Modlily Shirt Review from Los Angeles, California

Body shirt for the 4th of July bought it on June 19th money was taken on June 19th I received the shirt on July 12th I missed that it was made in China and China sizes so now I asked to return and they are doing everything but letting me return they want to give me store credit they said to give it as a gift they said if I want to return I have to pay shipping to China I'm disappointed in myself and I'm disappointed in this company that America is promoting I've gone back to the website looking at other items now knowing they are from China I won't buy I'm telling everyone out there beware of online purchases
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Review
#884931 Review #884931 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Not as described/ advertised

Modlily Swimsuit Review from Los Angeles, California

1.2
Details
I ordered 2 swim dresses. I did not notice that they were coming from China, that part is my fault. I tried on the suits. There is no support whatsoever. The fabric is cheap and very thin. I know if I swam in either of them they would cling to me. I submitted a return ticket. Their customer service response was if they are not the right size that is my fault and I would have to pay all fees. When you mail order there is always the chance they don't fit. Any other place understands that and has no problem with returning. I paid $48.50 and really better get full return. There was no invoice or return shipping label.
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Review
#876168 Review #876168 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Bad quality

Modlily Shipping Service Review

Paid extra for quick delivery and no product sent
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Review
#872363 Review #872363 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Modlily Shipping Service Review from Los Angeles, California

1.0
Details

Update by user Jun 28, 2016

I finally received my order. Just in case you are wondering, the company never replied to any of my phone calls or emails.

The two replies I received on the instant messenger message on Facebook was requesting a confirmation number (the very thing I explained I did not receive). I instant message them to let them know I did finally receive the order and their reply was "did you receive your order"? After this experience I will not purchase anything from this company or any oversees company that does not have an adequate way of contacting the company. Lesson learned.

Also the swimsuit I ordered did not live up to the picture shown by the company. Overall it was not worth the effort or money.

Update by user Jun 16, 2016

Do not purchase anything from this merchant.

Original review posted by user Jun 15, 2016

I recently made a purchase and was not sent a comfirmation email. I checked my bank account and the transaction had indeed went through. I have been trying to contact the company and it is a nightmare. They are based out of Hong Kong. When i try the live chat and Facebook messenger they request a confirmation or order number. That is the problem, i never received one but Modlily received my money. I will never do business with a company i cannot contact. I am warning everyone i can.
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2 comments
Naysha
#1178996

I meant *overseas

Anonymous
#1174967

Paid extra for shipment and never received anything yet. No local customer care #.

Will never order frm them again. Lesson learned.

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Review
#865959 Review #865959 is a subjective opinion of poster.
Service
Modlily Shipping Service
Cons
  • Will not refund even though i have not received item
Reason of review
Not as described/ advertised

Swimsuit Review

Do not do business with Modlily. Horrible Horrible Company!!
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Review
#864606 Review #864606 is a subjective opinion of poster.
It has been 26 days since I ordered my items and I haven't received anything, their website states 1 to 4 days shipping. I tried to contact them and got no answer, sent emails and no answer, the phone number they have is disconnected . Horrible customer service as...
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1 comment
Bertie
#1161235

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Review
#836808 Review #836808 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Poor customer service

Modlily Shipping Service Review

2.0
Details
My order is not here and i pay for my order on 4-3-2026 please let me know something soon Thank Shirley Jackson.God Bless
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Review
#829652 Review #829652 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

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Modlily Blouse Review from Los Angeles, California

I received my order Monday, 04/04/16. I have never been so disappointed in my life. What I received was a "cheesy cheap" replica of what I first saw when I placed my order. The fabric is not the same. The item looks like it was sown at someone's house with their feet which also made it look like their first sewing project. In short, I will NEVER order anything else from this company again and WILL ADVISE my family, friends and others to do the same. You may have my money, but you'll never get my business again. You should be ashamed of yourselves and shut down PERMANENTLY!
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2 comments
Bertie
#1160712

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Anonymous
#1143318

Never ever order from this rip off web site MODLILY. They will charge your account as soon as you place your order but never ship your order!

They are thieves and should be shut down and be held accountable for the many customers they have stolen from!!! Does anybody know who this can be reported to?

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Review
#825127 Review #825127 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Bad quality