order money service customer refund items customer service number return dress

Difficculty in ordering a blouse. | Modlily review from Brentwood, California

I would like to order a modlily top over the phone and pay with my credit card...is this possible? It is very difficult to be able to speak with a salesperson. Thank you, Betty Newman
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Review
#1663025 Review #1663025 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Poor customer service

Scam Scam Scam | Modlily review from Concord, California

1.0
Details
Extremely disappointing to say the least. Not only did it take 20 days to get here, (I guess I'm lucky after what I read from other complaints) the quality is cheap and flimsy, overpriced. Wasted $130 or so. One top was not as ordered and the photos look fabulous but not the truth. Typical knock-offs from China. What a racket!
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Review
#1659497 Review #1659497 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Not as described/ advertised

Horrible Customer Service!!! | Modlily review from Oceanside, California

2.2
Details
Horrible Customer Service!!! - Modlily review
Tried to return a blouse that was too small. I generated 2 return tickets and hace never heard anything more on how to return the blouse This company is not customer friendly. I will NEVER order from them again. And I’m out of $35....
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Review
#1628717 Review #1628717 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Return, Exchange or Cancellation Policy

No response at all!!!! Really annoyed!!! | Modlily review from Oceanside, California

1.3
Details
Ordered a blouse that is too small. I’ve reached out to your company twice and received 2 tickets for dealing with my issue.... still waiting to return this blouse for full refund. You like to take the money but won’t deal with issues regarding returns/refunds
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Review
#1574187 Review #1574187 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Return, Exchange or Cancellation Policy

Bad customer service | Modlily review from San Rafael, California

1.0
Details
I received a top that did not fit, I have repeadtely asked for a return shipping address. Somehow I had to get a Facebook account to get a "ticket". that did not help - I just got bombarded with unwanted advertising. Please send me your phone number!!!! My garrment looked nothing like the photo!
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Review
#1463931 Review #1463931 is a subjective opinion of poster.
Service
Modlily Customer Care
Pros
  • Advertising
Cons
  • Products not as advertised
  • Products did not math advertising
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund

Lies about delivery. Terrible site | Modlily review from Rancho Cordova, California

1.0
Details
I read reviews and took a chance. Big mistake
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Review
#1383273 Review #1383273 is a subjective opinion of poster.
Product
Modlily Sweatshirt
1.0
Details
This company took my credit card information charged my card gave me a fake tracking number and never send the package! I'm so pissed. I reached out to them numerous times only to be told I should have reached out sooner. WTF?! they didn't answer me in a timely manner....
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Review
#1368071 Review #1368071 is a subjective opinion of poster.
Service
Modlily Shipping Service
Cons
  • Item ordered never received
Reason of review
Order processing issue

Modlily Review

1.0
Details
I placed an order 10/20 didn't received the item can't track it its fully paid contct phone number sounds fake.
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Review
#951952 Review #951952 is a subjective opinion of poster.
Reason of review
Order processing issue

Horrible! | Modlily review from Lodi, California

1.0
Details
Took forever to receive the product. The size was completely WRONG ... like SEVERAL sizes too small. It was much more of a tunic - and a short tunic at that - rather than a dress. This isn't like a line that runs large or runs small. Instead the "dress" has zero relevance to the size on the tag (and the size ordered). It is unfortunate that this company is allowed to advertise/continue to rip-off customers by advertising products that are so far from the actual product, they are not even in the same realm. They need to be closed down to protect consumers. Never ordering from them again!
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Review
#951077 Review #951077 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Bad quality
Loss
$65
Preferred solution
Full refund

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

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Latest Question

Modlily Questions
1.0
Details
Terrible website. No contact numbers. I submitted a "ticket" and never received a call. I canceled the order, but it was ignored. Paid for expedited shipment, but it came late anyway! Hate to think what hassle I'm going to have to go through to return the items I don't...
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1 comment
Anonymous
#1236038

The worst experience ever no one answers your calls put a ticket in no response called several times. Just want to cancel this order.

They are the worst. I intent to report them to the better business Bureau and Facebook.

Horrible people and business. I am also going to contact a lawyer.

Review
#948706 Review #948706 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Order processing issue