The Modlily return policy is effectively a no return policy. Having received 7 items, all made from poor quality fabric, poorly stitched, ill-fitting, tacky buttons, gaudy threads, awful products I re-read their refund policy.
I had not anticipated needing to return the items having carefully inspected the photo of each item and picked medium sizes where I usually choose small. Returns-You have to pay for everything, to the point where its simply not worth it, you might as well write it off and bin the ill-fitting, poorly made, cheap and nasty quality clothes that are sent to you.
Don't imagine that using paypal will offer you no protection here. If you thought, as I did that a site offering paypal ought to be okay, you'd be wrong.
How is it that paypal have not blocked this site, refused to be associated with them, there are hundreds of complaints against them? Paypal, you need to sever your connection with this company before they damage your reputation further.
Product or Service Mentioned: Modlily Clothing.
Reason of review: Not as described/ advertised.
Monetary Loss: $60.
Preferred solution: Let the company propose a solution.
Modlily Pros: Photographs of the products.
Modlily Cons: Return system and misrepresentation of dress advertised, Dresses.
Location: Northampton, Northamptonshire