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I purchased an order on February 5th through Paypal on Modlily.I thought it would be nice when i came back from surgery to have a new top.Its feb 25th and when ive contacted the company they dont contat back.My visa has been charged and i have an email confirmation but...
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1.2
#1013667
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Resolved

I placed an order with ModLily weeks ago with still no delivery. I decided to contact their customer service, which I found to be nonexistent. Their contact page gives a phone number with an incorrect number of digits, and the links to live chat or email go nowhere....
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2.5
I liked
  • Diverse and trendy designs of clothing
  • Price of items and look of items
  • Advertised products and prices
#969922
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Here's the situation I have with Modlily: Ordered a swimsuit after seeing an ad on Facebook or Yahoo, don't recall which for certain. The order was placed on April 19, 2016 and paid for immediately. Today (12:36 am) it is May 3rd and still, I have had no Swimsuit...
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Modlily
Modlily

Thank you for your valuable feedback.since you order was still in the transit, we are not allowed to send a refund, because the tracking info shows that it will deliver in few...

Anonymous
Anonymous

I ordered 2 bathing suits March 25, 2016. Now today May 3, 2016 I still have not received my order. I've contacted Modlily several times via their "enter a ticket" complaint p...

1.5
#840469
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Scam! Items take forever to receive and once you get them, they aren't as described. The sizing chart isn't correct, the quality is horrible and customer service will NOT contact you back to return items. I disputed the charges and then heard from Modlily telling me...
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1.0
#837025
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Ordered a bathing suit. THEY SENT THE WRONG ONE! Not even remotely similar to the one I ordered. Contacted them about it and I've been going back and forth with them. "send us a pic of the one you ordered". I did that, then I get "send us a pic of the wrong one that...
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Anonymous
Anonymous

Wow, I am literally going through the exact same thing with Modlily but my ticket has literally been going on for FOUR months now and they tried to pull the same *** with me a...

cindyco
cindyco

They only refunded me $6.30 whan I paid $25+. I will mark it resolved BUT let it be known that I will NEVER EVER EVER order from then again.

1.9
I liked
  • Affordable prices
I didn't like
  • Are scammers
  • Customer service
  • Offers small percentage of refund
#835867
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