Modlily
Reviews and Complaints
Unimpressed
No way to get answers on a refund.
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Verified ReviewerI need to do my research before I buy
- Photographs of the products
- Price
- Slow delivery and shoddy goods
Preferred solution: Be more clear on the website about true delivery time. Put laundering instructions on website if you are unable to label garment.
Run small, took 3 weeks to get
Cheap and Tacky Trash
Ticked off.
How many times do I need to write a note. I had ordered 2 Blouses in Nov 2017.
Have not received them and they are paid for too. Just cancel the order and refund the money to my credit card. Also they have me down for two orders and I only wanted the Red one and a Black one. Order # M17121**** and the other one is M171215**** for .
So just cancel the order.
Sincerely, Rose E Ek Myvicky55@***.com Plus why is there not a Phone number to cLL. I'VE TRIED SEVERAL TIME TO LOOK FOR ONE AND NOTHING.
It fits, but....
Lousy, small merchandise. Returns are a bargaining game.
- Have no way of contacting anyone for refund
- Quality
- Dealing with them
Preferred solution: Full refund
Just wanted to let everyone know that the websites Esty and
Ordered bathing suut
Terrible customer service - can't return items
Preferred solution: Full refund
DO NOT SHOP FROM MODLILLY
Their clothing is inexpensive, but it all runs very small and is thin material. They try to negotiate with you when you decide to return the goods.
Their return process involves multiple roadblocks and after three months, I still don't have my refund. Their website is never working so you can't submit an inquiry on the status of your refund unless you are lucky enough to not get kicked out of their system and there is no contact information to reach out to them and speak with someone.
This is the worst on-line retailer I have ever dealt with and I do a lot of on-line shipping, They should be shut down. Do not waste your time and money.
Roll tab sleeve lace panel asymmetric hem blouse's color bad
My first and ONLY (WILL NEVER AGAIN) experience with Modlilly
- Will never order from modlily again
- Very pool service
- Sizing is too small
Preferred solution: Full refund
Furious with Modlily
I want to return a blouse. Their website is purposely obscure and their return policy fraught with layers.
I cannot find their US mailing address to return my item. The more time I spend resolving this, the more furious I get. My next stop is Better Business Bureau. Why should a consumer not be able to return an item easily?
Why should a consumer not be able to get her money returned promptly? Why should an address in the US not be available when it appears to have been shipped to you from somewhere in the US?
I hate Modlily more by the minute. Be prepared to dislike the item you order and to have trouble returning it.
Preferred solution: Full refund
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