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Charged twice for same top. | Modlily review

5.0
Details
I just ordered one top via PayPal, and I’ve been charged for two.
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1 comment
Anonymous
#1803760

change your rating, it should be 1 not 5

Review
#1646124 Review #1646124 is a subjective opinion of poster.
Pros
  • Different types of tops
Reason of review
Pricing issue

Ordered blouse | Modlily review

Looks nothing like on the picture. Material a piece of junk ! I wouldn’t order anything from them again! I should have read the reviews first.!
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Review
#1644562 Review #1644562 is a subjective opinion of poster.
Product
Modlily Blouse
Pros
  • Will never order from modlily again
Reason of review
Not as described/ advertised
Loss
$27
Preferred solution
Full refund
Tags
  • Irritated Customer

Worse Bikini Top Clasp | Modlily review

1.5
Details
Bought a bikini. The color is great. The top though has a sliding clasp that comes undone at the slightest movement. I put in a ticket per Modlily's Return process. I received an email with a link to "Reply" as well as a link to communicate with Modlily. Neither link works. Now I have a bikini top that is totally unwearable. I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)
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Review
#1643901 Review #1643901 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • Very little
Cons
  • Refunds difficult to nonexistent
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Just Please Answer My

Not happy with price of purchace | Modlily review

Why was I charged for a sweater 193.48 dollars I don't want a total refund as I do like the purchase but that price seems extreme I am an older person of eighty years so can you check my order and see what mistake I made first there can not be such a difference in the American dollar to the Australian
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Review
#1642981 Review #1642981 is a subjective opinion of poster.
Product
Modlily Sweater
Reason of review
Problems with payment

Returens | Modlily review

1.0
Details
it is soooo hard to try and return a item. you have to have a ticket number but when I try to get a ticket number I can't get one. the computer screen is hard to navigate or won't let me do anything or talk to anyone on chat. It say how can I help you but you can't type anything to ask a question you just get a run round. if they really wanted to satisfied you and if they want you as a return customer they wouldn't make it so hard to return or exchange a item or items. As of now I will never buy from them again unless they send me a ticket and info to return my items. Cry
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Review
#1642355 Review #1642355 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund
Tags
  • Sizing Is Not Usa Sizing

I am outraged! | Modlily review from Egg Harbor Township, New Jersey

1.0
Details
2 of 3 items ordered did not fit. I returned them immediately. I just saw a response rejecting my request for a refund alleging the item was "stained" and was "worn". I took them directly out of the package, tried them on, then repackaged them. I NEVER WORE THEM or STAINED THEM!!! You have the UNWORN, UNDAMAGED items....and I want my MONEY BACK!
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Review
#1641804 Review #1641804 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I received psrt of my order I need to know when I will receive the black and white shirt. Thanks | Modlily review

1.6
Details
Looking for my order when will I receive it.
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Review
#1641646 Review #1641646 is a subjective opinion of poster.
Pros
  • Trendy clothing
Reason of review
Problem with delivery
Loss
$24
Preferred solution
Deliver product or service ordered

Very disgusted. Can't find out how to locate you to return items. | Modlily review

1.0
Details
You sent me two items. They are the same and do not fit. How do I return them. You did not send an invoice with the purchase.
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Review
#1637545 Review #1637545 is a subjective opinion of poster.
Cons
  • Poor customer service no response
Reason of review
Not as described/ advertised
Loss
$80
Preferred solution
Full refund
Tags
  • Please Answer My Email

Very poor at best | Modlily review from Cleveland, Ohio

We did get items, they look good, but don't think you can contact them for anything including returns for exchange of sizes, this simple will not happen, even if you follow there instruction and request return labels. Also you can not contact any one in U.S. locations even if items are shipped from there. Will never buy again due to less than poor customer service.
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Review
#1634753 Review #1634753 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Poor customer service

Return items | Modlily review from Whitney, Texas

Have been trying to get in touch with this company to return two items or exchange them and can not get any response from them. It keeps telling me that they are busy and to try later. I have been at this for a week. Will never order from them again and will not recommend any of their products
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Review
#1632193 Review #1632193 is a subjective opinion of poster.
Product
Modlily Clothing
Reason of review
Return, Exchange or Cancellation Policy