Modlily Reviews

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New Reviewer

Trying to exchange

I cant find SKU numbers. Also, it wont accept my order number to email a ticket. MM210407****572863 Tracy Stein
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ID
#2505102 Review #2505102 is a subjective opinion of poster.
Cons
  • Return and or exchange process
  • Lack of customer service representative when asked
  • Ability to return an item
Preferred solution
I want to make an exchange

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New Reviewer

I’m trying to figure out how to get a return label

Update by user Apr 08, 2021

Very hard to understand and I need a return label asap

Original review posted by user Apr 08, 2021
Cant seem to get a return label from you. Its very hard to return items bc I dont get return labels or an address to return to

User's recommendation: Hard to get a return label.

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ID
#2494668 Review #2494668 is a subjective opinion of poster.
Pros
  • One of the bathing suits i ordered
Cons
  • Customer service non existent
Loss
$28
Preferred solution
Full refund
New Reviewer

I have purchased a product and would like to exchange it for a new size. I’ve tried using your site for an exchange. It keeps asking for a skew number. Can’t get past it.

Please contact me and give a return email. Skew # MM210328****023436 Please let me know how the system works so I can operate it in the future. Thank you.

User's recommendation: Not sure yet, lol.

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ID
#2490257 Review #2490257 is a subjective opinion of poster.
Preferred solution
Exchange
New Reviewer

Its NOT a review

I need to speak to someone!!! I already emailed and sent a seperate message on the website... is there a way i could speak to someone??

User's recommendation: dont expect customer service.

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ID
#2487742 Review #2487742 is a subjective opinion of poster.
Pros
  • Easy to order
Cons
  • Hard to get any kind of customer service
Preferred solution
Let the company propose a solution

Checking on an order

Im trying to see if I ordered my top from here . Trying to locate it . Thanks . Do you have an order from me ? karenhacker9@***.com
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ID
#2481204 Review #2481204 is a subjective opinion of poster.
Location
Syracuse, Indiana

I need help please, trying to do return.

Just trying to find some help.please call me 228 238 **** need help or will be forced to stop payment

User's recommendation: Like product, don't like help line no way to get help.

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ID
#2480423 Review #2480423 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Trying to return

I also do not like the quality or the sizing of my items &;;;;;;;;;;;;;;; have also filed a ticket several times asking address to send items back for refund & have heard nothing! This is a scam company so everyone beware!!!
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1 comment
#2021586

Twice I ordered and they sent me two duplicates which I thought was my fault the first time but it just happened again. They sent me a duplicate order with sizes from small to extra large.

Trying to get a refund is almost impossible. You are better off taking the hit and never ever buy from this rip off company!

ID
#2478292 Review #2478292 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • That its cheap
Cons
  • Your return policy
  • Very bad quality
  • Processing time for order
Loss
$75
Preferred solution
Full refund

Did not get bottoms to my swimsuit that I ordered never had this problem before

Did not get bottoms to my swimsuit that I ordered never had this problem before Ordered a swimsuitThat was ordered by my husband last month he got it as a present love the top but had no bottoms to the swimsuit have ordered from here before never had this problem
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ID
#2475825 Review #2475825 is a subjective opinion of poster.
Location
Valrico, Florida

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New Reviewer

Problem with REFUND!

Ordered an item for my wife, when it arrived it was NOT what we thought it would be. Had to return the item to New Jersey from Canada when it appeared to have a Canadian warehouse. Sent out a numerous email requesting information, with only a "Form" email back. DO NOT ORDER
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ID
#2472855 Review #2472855 is a subjective opinion of poster.
Product
Modlily Blouse
Loss
$53
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
I used PayPal because I knew they had a policy of not releasing funds until merchandise is sent. Mod lily intentionally deceives PayPal by giving them shipping numbers that don't get picked up by shipping company and then they start to float on your money. Then tries...
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ID
#2472854 Review #2472854 is a subjective opinion of poster.
Product
Modlily Blouse
Cons
  • Poor shipping
  • Takes payment on items they have discontinued
  • No contact numbers
Loss
$23
New Reviewer

Return

Modlily - Return
Je dois vous envoyer mon numéro de tracking concernant mon retour de marchandise et je ne sais pas comment faire pour aller chercher mon ticket pour photo
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ID
#2470355 Review #2470355 is a subjective opinion of poster.
Loss
$50
Preferred solution
Vous envoyez ma preuve de retour ainsi que le numéro de tracking

Email

Please unsubscribe me from your website. I am no longer interested . I could not find a place to unsubscribe!
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ID
#2469471 Review #2469471 is a subjective opinion of poster.
Location
Head Of Westport, Massachusetts
Preferred solution
Unsubscribe me

Order not here

Hello im not sure if I actually placed an order or not of if my money just went I to a pay pal account. Can someone call me. 614*)*******
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ID
#2465095 Review #2465095 is a subjective opinion of poster.
Location
Delaware, Ohio

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New Reviewer

I ordered a hover board never got it

This is the tracking number they emailed to me and PayPal but USPS said it went to a different address called Robinhood..9400 10** **49 7935 **** 28Delivered I want my money or son's hoverboard

User's recommendation: Don't buy from here.

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ID
#2457050 Review #2457050 is a subjective opinion of poster.
Loss
$86
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Return policy

I ordered 2 bathing suits and neither one fit. When I try to complete the refund on the website, it says it doesnt qualify. I would never recommend this company to anyone. Ive never dealt with a company like this before.

User's recommendation: Don’t do it!!!

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ID
#2449312 Review #2449312 is a subjective opinion of poster.
Pros
  • There is no benefit at all to modlily
Cons
  • Return of products
  • Bathing suit
Loss
$60
Preferred solution
Full refund