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Cheap tacky clothing | Modlily review

1.0
Details
Do not order from Modlily ! Trying to follow their return instructions. Not explained well. I’m going round & round. Can’t get shipping address for return.
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Review
#1184516 Review #1184516 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.4
Details
I ordered two coats in October 2017. My credit card was charged immediately. Three weeks later still no coats. I put in a dispute with my credit card and the costs arrive. THEY ARE GARBAGE! I sent them both back and they received them on 11/14/17. First they say I...
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3 comments
Ethelyn
#1493979

PLEASE file a complaint with econsumer.gov.It's free and they will try to get your money back as well!Our government is tracking these companies that are trying to screw Americans!AND it doesn't matter how old the complaint is! Mine was from Sept 2017

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Review
#1184416 Review #1184416 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue
4.0
Details
I was billed 5 times for one order and twice for another order for a total of $773.77 overbilling. The amount of my original order was for $140.47. The payment confirmation page told me "something went wrong" so I tried again and it billed my card twice. Later, my...
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1 comment
Ethelyn
#1493977

PLEASE file a complaint with econsumer.gov.It's free and they will try to get your money back as well!Our government is tracking these companies that are trying to screw Americans!

Review
#1183685 Review #1183685 is a subjective opinion of poster.
Product
Modlily Website
Pros
  • Items look nice and affordable but i have received them yet
Cons
  • Quality of their payment process
Reason of review
Problems with payment
Loss
$774
Preferred solution
Full refund
1.3
Details
I ordered from Modlily and am so disappointed. The item was way miss sized. Tried to return it. Followed their directions and got nowhere. Tried to contact them...no luck. This is ridiculous that this company is allowed to advertise and remain in business. They ask you...
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1 comment
Ethelyn
#1493976

PLEASE go online to econsumer.gov and file a complaint!They will file a complaint with the company and check into it for you.They are trying to do something about all of these Chinese companies doing this to us!

Review
#1183267 Review #1183267 is a subjective opinion of poster.
Service
Modlily Customer Care
Cons
  • Return policy or customer service
  • Extremely poor fit and woudl not let me return
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3000
Preferred solution
Let the company propose a solution
1.0
Details
I ordered $200 worth of tops only to find they do not fit! I even ordered them a size larger. Did not realize this is a China based company—- No customer support to return items, I’m out $$$$
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3 comments
Ethelyn
#1493974

PLEASE go online to econsumer.gov!You can file a complaint and THEY submit it directly to the company!Our government keeps track of these rip off companies overseas!

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Review
#1183230 Review #1183230 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Not as described/ advertised
I didn't know the items come from China or I would not have ordered from Modlily. It took a very long time to receive garment. The coat did not look like it's picture. The material was not as described. It was way too big but the arms were very thin. Poor quality. When...
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2 comments
Ethelyn
#1493972

go online to econsumer.gov and file a complaint!If you didn't get what you were expecting, took too long, etc...our government keeps track!

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Review
#1182754 Review #1182754 is a subjective opinion of poster.
Product
Modlily Coat
Reason of review
Not as described/ advertised
1.0
Details
Cheap clothing and bad customer service - Modlily review
I purchased a sweater from this online store. The items took weeks to be delivered. The item I purchased had a defect and is not wearable. The fabric doesn't align in a few placed. Makes it look very cheap. The garment looks nothing like the pictures on their site....
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1 comment
Ethelyn
#1493971

Go online to econsumer.gov and file a complaint. Our government keeps track...

Review
#1181807 Review #1181807 is a subjective opinion of poster.
Product
Modlily Sweater
Pros
  • Initial product photos
  • Product advertised
  • Quick response to my request for refund
Cons
  • Product was not as described
  • Product
  • Sale junk
Reason of review
Damaged or defective
Loss
$30
Preferred solution
Full refund
Tags
  • Quality of merchandise

It fits, but.... | Modlily review

1.8
Details
I ordered a black and blue plaid tunic-type top in early January, and it was delivered today. After reading the reviews, I was surprised that it actually fit, although the sleeves are a bit short. The fabric sucks, though!!! It’s a rayon kind of fabric-really cheap and doesn’t breathe. I hate the feel of it! I ordered a Large, I am a Medium, and it does fit quite well. No laundry instructions, and I suppose I’ll have to iron it. I fidn’t Notice any loose threads or missing buttons. Oh well.....I won’t order from them again. I like cotton!!
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1 comment
Anonymous
#1428069

Update: I washed the think, and it didn’t fall apart. Hung it to dry, and didn’t need to iron it.

It still is the crappiest fabric and feels very uncomfortable! Some kind of rayon/polyester or something. It’s awful!!

Also there’s a little white squiggle that looks like a thread-right smack in the middle of a black square, and right smack in the front! I tried to pick it off, but it’s a fabric defect.

Review
#1181585 Review #1181585 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Bad quality
1.0
Details
I had ordered a large amount of clothing which came in 3 packages. They charge you for returns, which ended up being over $30. They have a peculiar system of hitting a refund button and then you need a ticket. I went on a online site to chat with company with my...
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1 comment
Ethelyn
#1493969

Go online to econsumer.gov and file a complaint!Its free and the companies in other countries are tracked!

Review
#1180698 Review #1180698 is a subjective opinion of poster.
Product
Modlily Clothing
Cons
  • Whole experience shopping at modlilly
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
I want to return a blouse. Their website is purposely obscure and their return policy fraught with layers. I cannot find their US mailing address to return my item. The more time I spend resolving this, the more furious I get. My next stop is Better Business Bureau....
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1 comment
Ethelyn
#1493963

Go online and file a complaint with econsumer.gov. That is the only way to combat these chinese companies that are doing this to US consumers!I did!

Review
#1180164 Review #1180164 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Full refund