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Modlily - Jumpsuit Review from Oakland, California

1.0
Details
I will never ever order from this company again. I ordered a jumpsuit, the material was absolutely horrible, looked nothing like the picture. I went by their size chart my item was way to small. I'm currently trying to return it and I'm getting nowhere. I keep putting in tickets, no response,the email they have doesn't work. I'm very frustrated with this company.
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3 comments
Bertie
#1160743

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

Anonymous
#1136738

How long did it take you to get your order? I am still waiting for mine and I paid extra for quicker shipping

Anonymous
#1136651

Absolutely horrible company. It took four weeks and two inquires to get what I ordered.

And I still haven't received a contact back from them. It was only after i said i wanted to cancel the order that it was finally shipped. Clothes were NOT sized accurately. And not even a little off size.

It was like comparing a 0 to a 12.

Do yourself a favor and no not order from these people. They should be shut down.

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Review
#819907 Review #819907 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Bad quality

Horrible Customer Service | Modlily review from Portland, Oregon

Realized I could find it locally, I cancelled the order as soon as I placed it. It takes 2 days overtime they submit information on a ticket. They will not chat and good luck trying to call them. We have been back and forth several times and I still do not have my order nor have received a refund. I'm glad my bill was only $20. I will not be doing business with them again. Please do not order from this company. They will scam you out of your hard earned money. I don't suppose I will ever receive my order now. Please do not submit an order with this company.
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1 comment
Bertie
#1160744

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Review
#819900 Review #819900 is a subjective opinion of poster.
Reason of review
Order processing issue

Modlily Dress Review

Product was very cheap!!! Looked nothing like the photo. Took almost a month to recieve! Material was garbage and poorly made as well as coming apart at the seam.
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Review
#819766 Review #819766 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Poor customer service

Modlily Online Order Review

1.0
Details
DO Not ordrer frim them.chea cheap fabric and all the stiching no matter what color the oufit is they.use white thread. Keep your money
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Review
#819645 Review #819645 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Re: Poor service/ wrong Items | Modlily review from Gary, Indiana

1.0
Details
I Purchased the following items back in February of 2016 and I just got my items today. Need list to say that I got the wrong sizes along with the wrong clothes. you can see the sizes that I order and they sent me XL, I was going to send them back but instead I'll will donate them only because I don't have a year to wait for my money to be refunded. I will not be ordering from them again nor will I recommend them to anybody. You should send what people order not what you what them to have, and stick to your shipping policy or maybe you should go back and reread it yourself. Hollow Waist Striped Navy Blue Dress Color:Navy blue Size:XXL White Long Sleeve Mid Calf Dress Size:XXL Color:White Navy Blue Short Sleeve Bowknot Decorated Dress Size:XXL Color:Navy blue Red Polka Dot Print Halter A Line Dress Size:XXL Color:Red Black Long Sleeve Contrast Grey Mini Mermaid Dress Color:Grey Size:XXL
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2 comments
Bertie
#1160748

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.

Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

Anonymous
#1136163

I ordered a swimsuit March of last year and still has never showed up. Took 4 mo to get a refund.

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Review
#819562 Review #819562 is a subjective opinion of poster.
Product
Modlily Dress
Cons
  • Shipped a month late wrong order and sizes
Reason of review
Not as described/ advertised
Loss
$114
Preferred solution
I want nothing from you I will not be ordering anything else from your compamy.

Modlily Jumpsuit Review

1.0
Details
Do not order from these scammers save your money. They arent true to size and the clothings are cheaply made. I ordered a lenin pants jumpsuit and recieved the knock off polyester version! *** sons of ***
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Review
#819548 Review #819548 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Bad quality

Modlily Jumpsuit Review

I will never ordet from this company again!!!! I made an order over a month ago.They wont respond or refund me my money.There should be a way to sue them to get my money back.DONT ORDER FROM THEM!!!!!!!!!!NO GOOD COMPANY OR CUSTOMET SERVICE!!!!!RIPPING PEOPLE OFF!!!!!!!!!
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Review
#819372 Review #819372 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Order processing issue

Modlily Jumpsuit Review

1.3
Details
Just recieved my order after several weeks! VERY disappointed....NOTHING looked the way it did in the pics, they are cheaply made, too small, see through. ...just very disappointing. I did like the earrings though. Also this is just another WISH site. Should have known, never buy clothes from them! And im sure they won't give my $ back!
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Review
#819294 Review #819294 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Bad quality

Modlily Jumpsuit Review

1.0
Details
I ordered something's never received them tried calling never a answer I'm totally disappointed with this company,website it needs to be k vestigated it is bogus.
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Review
#819146 Review #819146 is a subjective opinion of poster.
Product
Modlily Jumpsuit
Reason of review
Problem with delivery

Modlily Dress Review

I ordered a dress March 16 2016 still haven't received it. Despite the numerous times ive contacted the company. They said they'd send me tracking number, but i have not been contacted in no way shape or form. Its been paid for.
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Review
#819142 Review #819142 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Problem with delivery