Anonymous
map-marker Bellevue, Washington

Modlily Dress Review

Order a dress on February 26, 2016 and haven't received the item or gotten a response.
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Reason of review:
Order processing issue
Anonymous
map-marker Chicago, Illinois

Modlily Online Order Review

Well ive ordered 110$worth of merchandise that ive never recieved and sent them an e mail about what ive heard about them nothing good and i was worried about my order and i woke up to see if they had contacted me back and now the web site said it is no service so now what do i do attorney generals office and better business bureau im very upset lisa ballard springfield illinois 62702
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Reason of review:
Problem with delivery
Anonymous
map-marker Bega, New South Wales

Modlily Jumpsuit Review

Ordered a jumpsuit a month ago and still hasn't even been posted. Do not shop with this company
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Reason of review:
Problem with delivery
Raini Zrr
map-marker Collingswood, New Jersey

"Free Shipping" on a slow boat from China.....literally!

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Updated by user Dec 22, 2015

I told them that I do not live in a remote location and this is now my 3rd request for a refund and that I do not want my clothing any longer with it sitting in some warehouse for a month in China! Still, no answer.

Is there a typhoon or earthquake in China that I do not see on the news?

(Again.....not my spelling mistake for Administrator)

Adminstrator At :12/22/2015 19:24:21 PM

Yes, you are not in remote location but the the precise shipping time can also be affected by factors such as inclement weather and operational issues.

Original review Dec 21, 2015
They advertise "Free Shipping". Yes, it is free shipping but buyer beware if you want your items in a month's time frame. I placed an order on 12/5/15. My order has been held hostage in China since 12/10/15 and it is now 12/22/15 and they are not even expected to leave Shanghai any time soon. From Modlily SHANGHAI EMS, CHINA (Keep in mind this is not my typo on the spelling of Administrator) Adminstrator At :12/22/2015 08:55:46 AM We are so sorry for the little delay and pls kindly note that the precise shipping time can also be affected by factors such as remote locations, inclement weather and operational issues NONSENSE.....DO NOT USE THIS COMPANY
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Loss:
$97
Reason of review:
Order processing issue

Preferred solution: Full refund

1 comment
Guest

Wait till u see the quality of the "items" it's like the thinist cheapest material that may or may not resemble the original look at my pictures I posted like 4 comments a pictures of the quality

Anonymous
map-marker Houston, Texas

Modlily Refund Policy Review

The same manner in ehich you tesoind to my review same with my refund this is ***
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Anonymous
map-marker Lake Worth, Florida

Scam! Scam!! No Product Received!!!!

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I have yet to receive the product i paid for and its been well over 2 months... Now they are claiming it was delivered. My local post office has NO RECORD of the tracking number they provided me. I will do everything in my power to let everyone know of this scam!!!! I will not stop until i get my money back. I have emailed so many times and they send such unprofessional responses "We deliver product, not refund"...what!!!!???? Show me proof Needless to say I will NEVER ORDER from here again!!!!! I just want a refund, I received no product!!!!!
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Loss:
$22
Cons:
  • Lake if customer service
  • No item
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous
map-marker Edinburg, Texas

Modlily Jumpsuit Review

Placed an order march 1st and entered the wrong email never received tracking number forb order
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Reason of review:
Order processing issue
Anonymous
map-marker New Orleans, Louisiana

NO ITEMS

I placed 2 orders with this company and only thing I know that they got my money but I have not received my dresses. I also tried to reach out to them and the response was not clear. If I don't get my dresses I'll go to the bank and dispute these charges. This is Awful. I'll never order again!!!! This is terrible!!!!!!!!! Shame on modily to advertise such nice dresses but can't delivered. Well I want be ordering again! If this is a SCAM you are sorry co
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Loss:
$65
Cons:
  • Never received my clothes but you got your money
Reason of review:
Problem with delivery
Anonymous
map-marker Minneapolis, Minnesota

COULD NOT RETURN

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After ordering something from Modlily that did not fit and was not what I wanted I tried to return my item. After several attempts to speak to someone I submitted a ticket. I went back and forth with them everyday for over a week. They tried to tell me I needed to have a reason why, I should give it to a friend and it was not worth the return, they would give me 20% towards my next order if I didnt return the item, and finally said they would only give me 70% of my money back to return. I will never order anything from them ever again and suggest no one else does either.
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Cons:
  • Return process
Reason of review:
Poor customer service
Anonymous
map-marker Chicago, Illinois

Modlily Swimsuit Review

Ordered/paid for a swim suit on the 18th of February and it still hasn't been processed. Have not responded to my email and the phone number is not a company line. DO NOT ORDER FROM THIS COMPANY. Should of went with my first mind.
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Reason of review:
Order processing issue
Anonymous
map-marker Boston, Massachusetts

Bomber Jacket Review

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This place sucks! Don't order from here. I order a bomber jacket for my gf for her birthday which in the picture they have looked good and legit. When it came in the mail 2 weeks later! It looked nothin like it. I order a dark army green and it came a slime booger green. And it was so small! The materiel was already even falling apart. Smh VERY disappointed.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker San Diego, California

Do Not Buy From Here!

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This is the WORST company I have ever bought from. First of all, I ordered Express shipping, the items still did not ship out for almost a week. When I received the product, it looked nothing like the picture, not even close. I ordered a sweater dress that came as a t ***! Unreal. I tried contacting customer service multiple times about the late order and bad quality and have not heard a thing since. Do yourself a favor and do not buy from here. Just awful!
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Loss:
$57
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

I experienced the same thing!

Anonymous
map-marker Syracuse, New York

Modlily Online Order Review

Really bad services, I placed an order since last Thursday until now I haven't received any tracking number. Also the number that is provided on the web is not going through. Please return my $124.30 back plz. Thank you
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Reason of review:
Order processing issue
Anonymous
map-marker East Orange, New Jersey

Modlily - Dress Review from East Orange, New Jersey

Me and my sister paid for expedited delivery 3 weeks in advance...a month pass and no dresses. I had to get a dress made last minute for my birthday. Still no dresses. No one never answers the phone and im afraid to even see if I can get a refund IF I ever recieve the dresses. Looking at reviews they wasnt able to recieve money back and in order too u have to pay to ship the product back. I waste of time and money
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Reason of review:
Order processing issue
Anonymous
map-marker Coral Gables, Florida

Modlily Online Order Review

Horrible nothing like the picture. And you cant even get then on the phone
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Reason of review:
Not as described/ advertised
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