Anonymous

Modlily Shipping Service Review

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I have been cheated out of my money and product . I'm very angry and will take this further .
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Reason of review:
Order processing issue
Anonymous
map-marker Albuquerque, New Mexico

Modlily - Shipping Service Review from Albuquerque, New Mexico

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I ordered a few things from Modlily that added up to 154.00. Today is October 16th I ordered In early August so I'd have them by late September for Vacation. I've contacted them by email since you can't call them, I kept getting same response processing order, the email response was they are very busy and will send as soon as possible. I'm now hoping I won't get them, I don't need anymore I had to buy from a different site that was delivered within 2 days free. Never ordered from this company and never will again!!!!! Something has to be done with this type of stores, if they are really stores. I almost just ordered from another site named Venus, this time I googled for reviews. Thank goodness it sounds just like this one!!! I wish I had googled Modiliy as I just did Venus, of course I cancelled to order before I placed it, the reviews were terrible!!!!
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Reason of review:
Order processing issue
1 comment
Guest

I have shopped from a venus catalog. And have had good luck with most of the clothes i have ordered and no problems with returns.

Anonymous

Modlily Dress Review

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The dresses I bought were clothes not true to size and lousy material. When I asked for a return they suggested I give them as gifts or sell online. They refuse to give an addres for returns. Do not buy from this company
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Reason of review:
Bad quality
Karrigan Ivs
map-marker New York, New York

Modlily Swimsuit Review

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Modlily - Simple Review #1469553771
They bait and switch you. False advertise. Purchased from them through PayPal. They are based in China. I sent to the address PayPal told me to. Spent 50 bucks to do it and I still got screwed because they said they never received it. The swimwear was I consistently sized and their was a stain on one top. The bottom of another suit was incompletely manufactured. Total thieves and liars
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Reason of review:
Bad quality
Anonymous

Modlily Shipping Service Review

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Horrible experience! Ordered couple of pieces mid November, have not received any confirmation, nor have I received the two items. They sure took the money from my account and now I have to go after them for my money
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Reason of review:
Problem with delivery
Anonymous

DONT GO NEAR THEM . The Items Smell Petrol... Horrible Nasty

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i didn't let them to get away with it. contacted Paypal.. they tried everything they could for me to keep the items offering 80% discount.. i insisted that these are too bad for my rubbish bin indeed the pictures look really beautiful this and that, but reality is far from what is expected... what astonished me most was the sense of petrol all over... these items should not be sold and certainly not worn they kept negociating... i spent 120US$.. I thought such an *** i am.. the problem is that nowhere is indicated that the items are shipping out right from China.. meaning no quality control. true there are loads of clothing's are being manufacture in China, but these are coming directly from them without any control whatsowever..
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Loss:
$125
Cons:
  • Not good enough for my rubbish bin
  • Shocking quality
  • Smells petrol
Reason of review:
Not as described/ advertised
Anonymous
map-marker Christchurch, Canterbury

Still waiting on dresses with over two weeks they say sitting in customs in China.

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I am really irrate with this shotty company.,I was notified of my dresses being sent and that was over 2 weeks ago with destination New Zealand..The tracking says collected and at International departure date 12.10 .2016... today it is 26.10.2016 14 days later and another shotty excuse today hi,it is delayed in the customs,and wait to release by them is thier reply.. This time I sent a nasty reply back as Ive had enough stating. Hi there. So for over two weeks it has been delayed in customs? this is BS .I would actually think that I've been scammed. I will contact authorities if this is not resolved immediately. Hopefully that may move them along?? lets see How the heck can something be sitting at customs for two weeks? with no movement beats me.
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Loss:
$50
Pros:
  • Price and quality
  • Clothing ads
  • Look of the clothes in the ads
Reason of review:
am told 2 weeks stuck at customs China?? this is not satisfactory

Preferred solution: Deliver product or service ordered

Anonymous

Modlily Shipping Service Review

Ordered a dress in October. Never received. Pmnt went through on credit card, but dress was not ever sent.
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Reason of review:
Order processing issue
Anonymous

Modlily Dress Review

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Horrible product and customer service. Made in China for no one of regular size. Arms way to small on dress, poorly made. Said would give 15% refund and i could keep to give away or sell. Scammers! I know when i ordered the site said free returns but when i went to find that again, no where to be found! Class action suit needed!
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Reason of review:
Not as described/ advertised
Anonymous

HORRIBLE EXPERIENCE!!

I wish I had read these reviews before ordering on this site! They say free returns, so I took a chance and ordered a cute dress. It took over a month (and three emails) to get my order. When it finally arrived, I was so disappointed. The fabric was so flimsy, the fit was at least a size too small. I emailed them to get return instructions. The response was "we are in China. Return cost will be too high. We will offer you credit." With no other recourse, I said ok, I will take the credit. The next response was "we will offer you 20% credit". I responded as to where they can put their credit, and that I will just have to chalk this up to experience. DO NOT ORDER FROM THIS COMPANY!!!
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Loss:
$26
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

I wish I had read these reviews before I ordered. Terrible quality clothes and absolutely no help in trying to return dress.

I spent hours trying to get a return address and now they are just ignoring me.

It's not as if their clothes are all that cheap! I'd love to know if ANYONE has received a refund!

Anonymous
map-marker Severna Park, Maryland

Never even ordered!

I never even placed an order! I looked at a dress on the Modlily site and considered buying it, but never put in any payment info and changed my mind. Thank goodness for that!! Now, I have an email from them saying that I've successfully placed an order for the dress. What the ***? I've opened one of their so-called "tickets" to try to contact someone, but no response so far. I'm pretty sure this is going to end disastrously. I will know better the next time. If I want to order from a company I've never heard of before, I'll look up reviews here first. That would definitely have prevented some of this for me.
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Reason of review:
Order processing issue
Anonymous

Modlily Dress Review

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Took over four weeks for dress to arrive and it was nothing like item in picture that I ordered. Will NEVER order from them again and won't recommend. Save your $. Run!!!
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Reason of review:
Not as described/ advertised
Anonymous

Unable to contact customer service. Did not receive item.

Impossible to get into contact with customer service. Never received item. Website does not accept my password. Not sure why this has to take up one hundred words. That is what happened. They are impossible to contact. They took my money. Their customer service just refuses the passwords even after repeatedly changing them and getting confirmation the passwords were successfully changed. Their tracking just shows the date and says it was shipped, but the tracking number does not work on USPS. This is a horrible company. They send emails constantly trying to get me to buy more stuff but I am unable to get what I have already bought.
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Loss:
$32
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

***! ***!

I waited and I waited, I paid over 30.00 for a beautiful sweater. OMG it looks like something you'd find in the bottom of the " no body will take it" bin at the thrift store. I am sickened. The seems are crooked, some are off the fabric just hanging. EverythiNg about it is a joke. I was told after ordering I was being taken and I hoped I wasn't. But no, I was wrong, I was taken for a ride. I want my money back and I'll get it back if I have to bother them every damned day! I am so mad! Never, ever again will I trust theses Chinese online stores. ***! And they should not be allowed to be working.
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Reason of review:
Bad quality
Anonymous

Return? Not so Much.

I just received my order from this company. It is made of poor quality material and the size is FAR too small. I wanted to return the item, but when I went to the website, the return information states that I have to email or call for an authorization to return the item. It further stated that return items receive only a 60% refund of the purchase price. I am very unhappy about my experience with this company. My order did not include any return shipping label or packaging either which makes a return extremely difficult. This order and the policies are not like any other company I have ever dealt with. I would not recommend ordering from them in the future.
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Reason of review:
Bad quality
1 comment
Guest

I have had the same problem-trying to return the sweater I bought because it is not AT ALL like the picture and I can't get customer service to send me a return address.

Did you end up being given a return address that you can share?

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