order money service customer refund items customer service number return dress

Stealing people’s money | Modlily review

1.0
Details
I received a bathing suit to big sent it directly back for my refund and they are telling me it was damaged and stained! They are trying to keep my money when I paid and never wore it! I clearly submitted a ticket stating it was to big! I need to speak with someone in the company Immediately I have pictures of the bathing suit before I sent it back
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Review
#1592187 Review #1592187 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • On line
Cons
  • Difficulty in contact ref a refund
  • False return policy
  • Pictures do not match actual product
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund
Tags
  • dishonest
  • Slow Processing Time
  • Irritated Customer

Nice blouses. I get many compliments. | Modlily review from Calgary, Alberta

I was a little disappointed with how long the order took and was a little worried at first. This was my first time with this company. But I got the order ok and everything was fine. I get a lot of compliments on these blouses.
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Review
#1590316 Review #1590316 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Good quality

Best option when dissatisfied customers have is to call credit card co. And ask them to get your money back because of false advertising or not fixing problems in a timely matter.credit card co. will | Modlily review from Saginaw, Michigan

1.0
Details
Dissatisfied customer ways to fix the problem.have your cedit card co. get the refund for you. You will have it in a month.they will get a response.they are used to dealing with companies like this.
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Review
#1590288 Review #1590288 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Poor customer service

Misleading/False advertising | Modlily review from Fallon, Nevada

1.0
Details
Misleading/False advertising - Modlily review
Ordered this swimsuit for my daughter in June...just got it today! The swimsuit we opened....WASN'T the one in the picture (a close replica!) The colors are definitely photoshopped, because the one we received is light pink. I'm afraid to wash it because I'm sure it will fall apart!! VERY cheaply made!! We measured her to make sure the size was right, the top doesn't even fit correctly!! I'm not even going to waste my time trying to send it back because of the hassle it took to get it and I'm sure I'd never see my refund. The only place this suit will be worn is in the trash!! BIGGEST waste of money!!
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Review
#1588944 Review #1588944 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised

Ordered two tops July2 have not received them | Modlily review from New Ringgold, Pennsylvania

After reading all the reviews I am sorry I ordered from this company. I have a feeling I loss 53.00$ I will pass the the word not to deal with this company. Thinking about getting a Lawyer.
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Review
#1588667 Review #1588667 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Problem with delivery
Loss
$53

I need to return Item #180419017-0 XL Bathing Suit | Modlily review

Do I return it to YUZHEN E BUSINESS located at 8555 Tonnelle Avenue, Suite 301, North Bergen,l NJ 07047? I need it in a Large. Thank you.
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Review
#1585044 Review #1585044 is a subjective opinion of poster.
Product
Modlily Swimsuit
Cons
  • Difficult to contact by telephone
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
I want the same bathing suit in a Large

Address | Modlily review from New Hyde Park, New York

I placed an order and I check and its going to an old address. This was changed when I placed the order and I see it went thru Pay Pal. I hate that company and no longer use them I'm not sure what happened but I need the address corrected. 310 *** Ave Poughkeepsie NY 12603 Under Wendy Ricozzi order number MM1907010004576939 Two Bathing Suits
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Review
#1584921 Review #1584921 is a subjective opinion of poster.
Reason of review
correct address
Preferred solution
correct address

Ripped off and stolen from this *** despicable company | Modlily review

1.0
Details
This is a shady despicable company I am a first-time customer I gave them $91 of my money for two shirts I only received one shirt and I am not happy with the way the other shirt looks I'm disgusting and I want my money back. they purposely do not have a phone number because they know they're screwing over the people in the world to steal from them this company needs to be shut down NOW !!!!! I will have them investigated if I do not get my damn money back
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Review
#1582259 Review #1582259 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Problems with payment
Loss
$9100
Preferred solution
Let the company propose a solution
1.3
Details

Update by user Aug 05, 2019

Thanks to PayPal, my money was refunded in full as requested. I provided the documentation that showed that Modlily asked me repeatedly to cancel my dispute request with PayPal so they could return my money. That was a ploy; PayPal told me not to do that because I...

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Resolved
Review
#1579014 Review #1579014 is a subjective opinion of poster.
Product
Modlily Shirt
Pros
  • Big selection
  • Cheap prices
Cons
  • Cheats you on returns
  • Claimed my return was damaged
  • Terrible quality
Reason of review
Bad quality
Loss
$103
Preferred solution
Full refund
Tags
  • Return Policy Ripoff
  • Terrible Quality
  • Unreliable Delivery

Not going to order | Modlily review from Petawawa, Ontario

1.0
Details
after reading all the reviews there is no way I'm going to order anything. Thank goodness I read the reviews! Concerned buyer.
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Review
#1575588 Review #1575588 is a subjective opinion of poster.