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Hi,my name is Virgie Austin,am 48 years old from Sweden,i want to share the services of a good heartened lender who helped me and my husband with loan. Our business was drowning,we needed a loan to help raise up our stock,we approached the bank but was denied,others...
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#1077918
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I ordered 3 dresses in XL then a 4 th dress also XL. I received all 4 dresses in XS. Modlilly would not let me return them, would not let me exchange them - said the shipping would cost too much - offered me a 50 % refund and keep the dresses but I said No. Should have...
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1.6
I didn't like
  • Unable to use xs size i ordered xl
  • Wrong size of dress
#1077152
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I should have checked reviews before ordering. This company is terrible! I received my items in a timely fashion, but they are way too small. I can not contact anyone via phone to discuss returning the items. No invoice or shipping return form was included in the...
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1.2
I liked
  • Recieving what i ordered
I didn't like
  • Return system and misrepresentation of dress advertised
  • Customer service sp
  • No response to emails
#1076682
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Modlily - Two pair of shoes - both wrong size

Modlily
#1078204
1.0
Ordered first pair - too small. Told to reorder another size at 1/2 price. Again sent same size as before. What to do with two pairs of shoes and neither fit???
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Modlily - Horrible quality and credit card was hacked!

Modlily
#1077166
Horrible quality and credit card was hacked.
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Modlily - Poor quality garments and odd sizing!

Modlily
#1075359
1.3
Poor quality swimsuits. The sizing is very odd and not even close to being true to size! Took weeks to receive swimsuits! A new ghtmare to return! Very disreputable company!! Would not order again from modlily EVER!
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Modlily - Terrible company

Modlily
#1067747
1.0
I ordered a bathing suit two weeks ago. I have no way to track it. You can't contact them either
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Featured

Modlily - I lucked out
Modlily - I lucked out
I have read many bad reviews so I was worried. I actually had a pretty quick and efficient customer service encounter. I received the wrong bathing suit, the sizing was spot on based on their sizing chart(and I'm a plus sized girl). I contacted customer service. My...
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3.9
#1075711
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I ordered two tops from modlily. The first one took a full month to arrive. It was a disappointment. I had to make some serious sewing modifications in order to wear it. The second one arrived more quickly - maybe two weeks. It was even more of a disappointment. I...
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2.3
#1075607
Reply to reviews
I purchased 2 bathing suits on Modlily July 5. After purchasing, I read scathing reviews of all kinds and was worried I would ever receive my purchase and if I did they would not fit. I just resigned myself to the fact that I wouldn't get them. I paid $10 for express...
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4.6
#1074650
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Good luck if you buy a product that doesn't fit and you need to return. First of all, their website is extremely difficult to follow as it is most confusing taking the user in circles. I eventually figured out how to follow all of the on-line return instructions and...
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#1074376
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There are so many complaints from people who have purchased a bathing suit but it is a child size or at the least the wrong size. They can not get return authorization or sometimes any communication from ModLilly. All you have to do is contact your financial...
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#1074281
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I ordered a bathing suit and the top was for a toddler, very small. I have been trying to get an address to return it going on 3 weeks now. I have sent many emails, with no response. I will NEVER buy from these guys again! Never buy from this company.......ever.........
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Anonymous
Tina77

You can ask your credit card company to dispute the charge. They will give you credit, contact the clothing company for a response, then make a ruling. You are in the right so...

1.0
I didn't like
  • Returns procedure
#1074214
Reply to reviews

Featured

Do Not Trust Modlily
On June 23rd I placed and order for a top from Modlily and did receive it on 7-7-17. The top did not fit and was much darker than the picture. I decided to send it back even though I new I would have to pay for shipping. I had a lot of difficulty figuring how to get...
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Anonymous
Kostiuk

I agree totally. This Company is the worse company I have ever dealt with. Their sizes are always too small, and don't even try to return for a refund as they will jack you ...

1.8
I didn't like
  • Unavailable chat line
  • Product
  • Customer service
#1073449
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