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I ordered this swimsuit on 2/27/17. I received a notice that is was shipped on 3/14/17. I received the swimsuit on 3/22/17. I normally wear a 16/18, but I like items bigger and ordered a 22/24. The bottoms of this suit are not even the ones that were advertised on the...
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1.0
I didn't like
  • Amount it took to get item
  • Or the quality of product
  • Clothes are the worst quality i have every seen
#1024289
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Contacted Customer Service about an item purchased that I did not like.The fit is all wrong and I just didn't like it.I keep getting the run around and asking to submit a ticket and did that.Same response and am submitting what I have so far as order #,ticket and...
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Anonymous

Brenda Poor return policy,customer service,secure website and anyone can hacking into an account.Happened to me and won't order anything else.Cannot trust that they are secure with m...

1.0
I didn't like
  • Return policy
  • Item
#1022472
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I ordered a dress and 2 pairs of earrings back in November. The items never arrived. After going back and forth multiple times with customer service, they agreed to give me a refund - then told me, "hi,We are so sorry for that the express company has charged us the...
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1.8
I didn't like
  • Customer service
  • Located in china - no recourse
  • Refund policy
#1022457
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Delivery Service Review

#1023386
1.3
Order things from you weeks ago still haven"t received anything did have some kind of message on my phone but when i push 1 for english it was another language. I want a refund if you cant send my order. Rhonda Barton at 112 south osborn ave Oakland Ne. 68045
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Modlily Swimsuit Review

#1022612
1.9
The swim suits I ordered are way too small. I'd like to return them and was concerned about only receiving a 60% refund. I'm trying to put in a "ticket" but need to enter an order number. I cannot find an order number. There isn't even an order form enclosed in the pkg.
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Modlily Review

#1020412
My order eventually arrived, on a very slow boat, nearly 3 month it took!!!!. I ordered 2x, just in case!!!, what a joke, my daughter size 12 couldn't get them on, they are like mini outfits for little people. So disappointed, will never order again from Modlily, now my items in good will box,
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Swimwear Review

#1018128
1.3
Ridiculously slow postage (2 months), it was only posted to me after I put in a dispute to PayPal. I will never buy from this company again. The quality of the swimwear I purchased was *** also. Buyer beware.
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I placed an order in Feb. and was going to be traveling in early March. I had the items sent to my sister's house where I was visiting. They arrived on the final day of my visit. Not within the 7-10 days expected. There was no packing slip or any paperwork in the bag...
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1.0
I didn't like
  • Poor quality
  • Took forever to receive items
  • No way to contact the company
#1021668
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Yes I have been trying to return merchandise to Modlily due to poor quality and horrible sizing and am finding it impossible. I've tried to submit a many times, but when you hit the 'Submit' button nothing happens. I honestly don't think they have any intention of...
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Do not believe the Youtube hype! I can not recommend ordering from this company because their sizing is not at all consistent and their size charts are not accurate. The clothes I ordered were tiny - totally unusable. They were nowhere near the measurements in their...
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#1021057
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It took forever for my order to arrive. I was given the option to cancel the order at one point but I could not do so given that no one responded to my email acknowledging my request. After many emails, the items arrived anyway and they were not wearable. One top...
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Anonymous

Gen If you paid with Paypal, they can help you get your money back. They have a no risk policy. Call them, it worked for me!

1.0
I didn't like
  • Quality or the customer service
#1020922
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Loved look of clothes so order two of same style but different colours. Waited 5 weeks instead of promised 5 days for delivery. After many, many emails back and forth asking me for correct address, they confirmed goods on way. They got as far as Hong Kong notification,...
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1.0
I liked
  • Not a darn thing
I didn't like
  • Email correspondence
  • Lack of follow through with keeping their word
  • Quality of clothes disgraceful
#1018456
Reply to reviews
My issue is not that the order came slow, even though it did, or that I had to order it in a larger size since it is in Chinese sizes, I understood that. My issue is that when it finally arrived the washing instructions were in chinese. I tried to contact the company...
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Anonymous

Sandra I've had some interaction with the company and my ticket has suddenly disappeared.

2.0
I liked
  • Dress i ordered was beautiful
#1017600
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Poor quality, poor service, rip off. Don't go anywhere near this company. They trade in USD but are from Shanghi in China. I lost 103 USD to this company with poor quality goods. After numerous complaints I was offered a partial refund which was then placed into their...
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Anonymous

Anonymous I agree! The item I ordered is so small and I relied upon the size chart on its website also. I will never order anything again from this company.

Anonymous

Anonymous True!!!!

#1017265
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