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1.4 Based on 989 reviews
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  • Customers like
    • Horrible experience 10
    • Awful 9
    • That its cheap 7
  • Customers don't like
    • Customer service 29
    • Delivery and service 16
    • Product quality 16
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They send you the wrong item and blame you! I ordered a SMALL and received a XXL!! This is their response to me after several attempts to ask them to send me the correct item: "They are right items instead of the wrong items. And for the size, it is you who chose the size, so there may be not accurate for yourself and this situation can not be identified as wrong items. The wrong items means that the item we sent is totally not like you... Read more

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  • From mobile
  • Sep 23
  • #924141

They say it takes 3 to 4 days its been 8 days and haven't even got an email saying that my items were sent out but i called my bank and they made sure they took out my money

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I am kicking myself for falling for the cheap prices and what look to be cute products. This is absolutely the worst company and biggest rip off online, from the exceptionally long shipping time, receiving a cheap product that didn't fit and trying to get an address for a return which is proving impossible. It would probably cost me more to send it back than what I paid for the item. Stay away and don't get sucked into this sham. You get what... Read more

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  • From mobile
  • Sep 21
  • #922940

So many bad reviews! Guess not ordering from this company! So sad!! Just like MK took my order over a week to get!

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  • From mobile
  • Sep 21
  • #922922

Where is my order haven't receive it yet y'all said in 2&3 business day it going on 12 days now please just refund my money

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I bought a swimsuit. Took FOREVER to get here. Had no idea it was coming from China. Looked up the tracking number and it was on its way BACK to China! Reason listed was that 'recipient has moved' I DIDNT MOVE! I contacted them for a refund and they said they can only give me 60% of the price! They are charging me the cost of shipping it back to China!! You've GOT to be kidding me. You offer free shipping but when you make a mistake and miss my... Read more

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All I wanted to do is return my purchase for a refund. Totally impossible! These are the excuses they gave me for NOT giving me an address, shipping label, etc. my account had been confiscated so they could not access it, my laptop did not work with their computer system, gave me a bogus phone no. In Seattle to call. 1-800-3000-9009 - Seriously? And the best was, I obtained a non Apple laptop and then they wanted to gain access to my laptop to... Read more

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I ordered a dress according to their size chart. Like they said, I ordered up and got an XL, when I should have been L. It didn't come close to closing on top. It fits like a thin size 8. So I requested to return it. And the answer was no. They don't even honor their own return policy. To list the faults: 1. It doesn't match their size chart. 2. There were no tags on the dress, it was just shoved into a bag balled up and wrinkled. There was no... Read more

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Very difficult to contact customer service. Returns are very hard to initiate and they will only give you partial refund if the item isn't damaged or they sent the wrong item. It took almost a month to receive my item. They will only allow a return if you contact them to get a return authorization. I had to email them because the international phone number from China posted on their website was invalid. Then they did not reply with instructions... Read more

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  • From mobile
  • Sep 17
  • #920402

Called several times. Trying to send back 3 swimsuits when besides only ordered two and they did not fit. How do I get a refund

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  • From mobile
  • Sep 17
  • #920248

Horrible company. Paid 33.00 for an item. Never received the item and they offered me a 10.00 refund Never use this company. I urge all to file a complaint with the better business bureau and the attorney generals office. This place is a scam

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This is a distribution point to sell China's SUBPAR products that are c.r.a.p! Ladies, we as consumers must stop and put on our thinking caps and retrain ourselves to purchase and demand quality products from our local retailers and stop making Chinese people (the middle class now) RICH! while they laugh their way to the bank as you settle for less than you deserve! With clothing that is chemically made! Want to make the difference, start... Read more

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  • From mobile
  • Sep 14
  • #918965

Do NOT use this company to buy anything! Does not deliver in the time promised and sizing of garment is WAY off! Also very poor quality!

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  • From mobile
  • Sep 14
  • #918960

What is going on with my order? I ordered my dress on August 25 th and it is now september 14th. It has been 19 days...i want my money back or the dress it dont matter...I need to Talk to some one like A.S.A.P.. Thank you Charlotte Williams

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  • From mobile
  • Sep 14
  • #918909

What a joke paid for dress and two day shipping and two weeks later still no dress and now no customer service please don't waste ur time!!!

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