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Ordered 3 items and wanted to return due to very cheap material and poor fit. Can not get a legitimate address to make the return. They gave me a private residence for my return. I googled the address first. Still waiting for a correct address in the US. Will cost more...
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1.0
#1051297
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I received my purchase yesterday, to small, even though I ordered a size larger, I was gonna exchange but no packing slip inside, and return address was China, no order nothin, nothing..I paid 27.00 and am now stuck with a shirt I cant wear...Have called the # they say...
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I didn't like
  • Email correspondence
  • Length of time it took to deliver the items
#1051164
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I AM LETTING YOU SEE MY COMMUNICATION WITH THIS COMPANY. DO NOT BUY FROM THEM!!! Topic: Return/Exchange Question: The size is not fit Content: I need to return this order. It does not fit. Reply Adminstrator At :04/29/2017 09:13:29 AM hello, What is not fit to you of...
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Anonymous
RTerry

Just googled address 10401 Rhode Island Ave, beltsville MD. It's a storage facility. This company is such a scam!!!

Anonymous
RTerry

I had almost the exact communication with this horrible company. The address they gave me for my return was actually a residence. I googled the address and it showed a street ...

#1050647
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Modlily Shipping Service Review

Modlily
#1050855
1.0
I still haven't received my order yet. Where is it????
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Modlily Shipping Service Review

Modlily
#1050668
My boyfriend ordered a swimsuit for me over 3 months ago. It still hasn't arrived
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Modlily Shipping Service Review

Modlily
#1050414
1.0
I placed an order 2 mths ago and haven't received it yet
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Modlily Shipping Service Review

Modlily
#1049059
1.7
Ordered an item of clothing 5 weeks ago. Never received order. Emailed company through ticket system never received a response. This is very poor customer service. Number says same time no matter when you call it.
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BEWARE!! An order I made to Modlily in April, arrived at least a month later! I used the tracking number and nothing showed up. I ordered the V Neck Button Design Straight Maxi Dress. After a month waiting for the dress to arrive I tried to contact the company. Finally...
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1.2
I didn't like
  • Costumer service
#1050486
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Do not do any business with this company. They are not what they appear to be. When they tell you that your item will ship within 5 days they set it in "Preshipping" for weeks on end so it generates a tracking number and because it has a tracking number they won't do...
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Anonymous
Anonymous2

I know it has been 4 to 5 weeks since I ordered and we are leaving on vacation in two weeks, and they're showing my package is still in China!I can't afford to go buy another ...

1.6
#1048823
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Ordered a bathing suit 5 weeks ago and never received order . Tried tracking but it just shows shipped paid and delivered. My visa bill is now $50 US. Cannot get ahold of Mod Lily company. I tried the ticket but nobody gets back to you. It's a scam. Lesson learned but...
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1.0
#1048430
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Modlily - Crappy product
The dress I ordered was very bad quality. The sleeves where the buttons were sewn on had threads hanging all over. The buttons on the front of the dress were noticeably crooked. I wanted to return it, but every time I tried, it was pretty much, take a ticket, take a...
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Anonymous
Mary

DO NOT I REPEAT DO NOT ORDER ANYTHING FROM THIS COMPANY. TICKET TICKET TICKET Terrible service I never got my order never....

Anonymous
Missy

Same experience here. Very hard to return anything. Take a ticket and we will get back to you. They never do and they have no phone number to contact them. Never order any...

1.0
I didn't like
  • No phone number
  • Did not like
  • Very bad quality
#1045414
Reply to reviews
My order (swimsuit) arrived today (May 9, 2017 )about two weeks after I placed the order online. The package was empty. I suspect it was sent that way. It was sent from Shangai China. The outside label said the package contained a chiffon dress and that is not what I...
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Anonymous
H.i

Never ever order anything from this website.

1.0
#1045009
Reply to reviews
Size charts are way off. Need to order 2 or 3 sizes larger than what you wear. Found this out the hard way, then to return item, found that you have to take pictures and send them in to get okay to return, then postage was more than the merchandize!!! There is NO...
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#1044539
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I ordered two swim suits and I was pleasantly surprised when they got to my address quickly. But they don't fit. I went to log in my account and it doesn't recognize my password. I can't get my password because it wants some kind of access code and I don't have such a...
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I didn't like
  • Return issues
#1044497
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