filters
state:
Show
city:
Show
product:
Show
I purchased a blouse from Modlily on my phone while I was away from home. The info on the phone was minimal. I had no way to check it on a computer at the time. I came to find out later that my purchase was coming from China. I have bought things from China in the past...
Read more
1.7
I liked
  • Price
  • Photographs of the products
I didn't like
  • Slow delivery and shoddy goods
#1147468
Reply to reviews
Received email with tracking number but states package was undeliverable. Using the tracking number i was told the incorrect zip code was on the package, I called the post office of where i think it was delivered on Dec 6, 2017. They told me it should be delivered to...
Read more
#1147331
Reply to reviews
I purchased items that didn't fit correctly. The return policy states "Easy returns" and lists steps to take to return items. First was to request return ticket and after that the company would email a ticket number and return address. I requested return ticket and...
Read more
1.0
#1146310
Reply to reviews

Modlily - They take forever to send the item and the sizes are really

Modlily
#1147816
1.7
Details
They want to give you some $ off to keep it
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Modlily - I bought a shirt and I didn’t receive it

Modlily
#1147716
I bought a shirt on November 5th. It was charged in my credit card but I haven’t receive it. (It is December 23rd today) My name is Luz Franco. Could you tell me please what happened? Thanks!
Comment
Show

Modlily - Poor customer service

Modlily
#1147342
1.0
Details
I ordered 3 shirts on 11/13 with a guaranteed delivery in 6-10 days. I bought the shirts for a weekend get away. It is now 12/13 and still have not received my order. Customer service is horrible and keeps making excuses. I tried to cancel my order and they told me it has shipped. Still have not received it. First and last time I will order from this company.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Modlily - Fraud

Modlily
#1147213
1.0
Details
My experience with Modlily was awful! Took a month to get the coat, if you can even call it a coat! It looks absolutely nothing like the picture and is just cheap! It is a fraudulent company and I wish I could reach other people before they order from them! I will post on FB to avoid this company!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Product or Service Quality
Staff
Value for money
Warranty
Website
I have been trying to return this very blouse to MODLILY for 2 days. The site is still processing (29 hours and counting of that spinning wheel!) my request to get a return number for this $29.00 blouse. If you submit a partial refund they reply to your request...
Read more
1.0
I didn't like
  • Refunds difficult to nonexistent
  • Poor info on delivery times
  • Poor quality and deceptive sizing
#1146049
Reply to reviews
On November 21,2017 I purchased some dresses from Modlily. I received dresses and I need to exchange a couple of dresses. I have tried following their procedures for making an exchange with no luck. The same email that I used to place order. For some reason their...
Read more
I didn't like
  • Issues with contacting company
#1145574
Reply to reviews
yes i have tried to contact them .i cant even log in on my account they have sent my order it is a piece of rag well no better than .it took ages to arrive but they took my money on the day i orded it .i have sent several emails ,had one reply saying they are dealing...
Read more
I liked
  • Disgrace
I didn't like
  • Quality no customer service at all
#1145460
Reply to reviews
I ordered a Jumpsuit on Nov. 22,2017. It hasn't arrived although my Visa has been charged. No way to contact them. Pay Pal keeps sending me emails that don't make any sense to me at all.I want to cancel this order,because I have no idea if it's ever going to arrive....
Read more
Anonymous
Anonymous

My experience has been exactly the same. I have yet to receive my order. If I ever get what I ordered I will never order from them again !!

1.8
I liked
  • Price
I didn't like
  • False advertising
  • Lake if customer service
#1145043
Reply to reviews
I ordered from Modlilly and then read the horrid reviews afterwards. Therefore, I was not expecting a good experience. I received confirmation that the order was shipped. Still thinking this is probably going to go nowhere!!! I was pleasantly surprised to receive my...
Read more
#1143692
Reply to reviews
I ordered a couple of items and the payment was taken out of my account. I received shipment notice 8 days ago. I went to track shipment and can't get through on some Zebra tracking page. I cannot even log into my account anymore. I thought maybe my password was...
Read more
#1142968
Reply to reviews
Still have not received any responses to my emails on how to return or exchange an item. No inclination on website that this is a Chinese company or at least that’s where the goods come from… Quality is terrible sizing is in accurate. I’m sure with all these...
Read more
Anonymous
Anonymous

I’m waiting 30 days n no delivery. Wat can I do?

1.3
#1142171
Reply to reviews