Submit ›
or
1.4 Based on 980 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Horrible experience 10
    • Awful 9
    • Nothing about the experience 8
  • Customers don't like
    • Customer service 28
    • Delivery and service 16
    • Product quality 16
  • From mobile
  • 3 hours ago
  • #908100

I ordered a dress and can not get any shipping info. Site is horrible to get any answers from. Shorty921@aol.com

Add comment
  • From mobile
  • 14 hours ago
  • #907943

No me ha llegado mi producto y no hay manera de aclararlo *** nadie, el producto ya fue pagado. Que se hace? Estoy en la Ciudad de Mexico.

Add comment
Modlily - Unbelievable Experience!
1 of 2

Worst customer service Ever!!!! I ordered a black swimsuit with matching coverup to take to the beach. They sent the black swimsuit with a NAVY coverup. They do not match. I had to purchase a different swimsuit and coverup for my trip. I asked Modlily to refund my money - I will return the items. The called me a liar and said the coverup did not come in black - really? They offered $10.00 in store credit. I will NEVER shop with this... Read more

Was this review helpful? 0 0
  • From mobile
  • 2 days ago
  • #906891

I ordered a bathing suit in the beginning of June, it's now almost Sept ( the end of summer) and I still have not received it.

Add comment
  • From mobile
  • 2 days ago
  • #906800

I'm beginning to get concerned about my order. I haven't received a confirmation email that my order was received! However the money was taken out of my account. Help!

Add comment
  • From mobile
  • Aug 23
  • #905787

Still waiting on a order that was made 2 weeks ago. No working number to call. Going to report if order don't come in soon are get my money back

Add comment
  • From mobile
  • Aug 23
  • #905690

Received the dress I ordered yesterday. It would work as a rag to clean my house. Nothing like the pic and completely see thru. I would call this company scammers. Stay away.

Add comment

Since I saw their ad on Facebook, I thought it was a trustworthy company. Well, with the prices being so low, I should have known it was from China. I didn't have to wait very long for my order. I ordered up a size larger according to their size chart. Everything was really small. One shirt labeled XXL looked like an extra small. The XXL must have been in dog sizes! So I wrote the company to go forward with my return. Guess what? They tell you... Read more

Was this review helpful? 0 0

I have not recived a swimsuit i perchased from you please contact me? At renaye37.cg@gmail.com thank you.

Add comment

I ordered a swimming suit on May 23rd and it still hasn't arrived. I have also submitted two requests for customer service and have not received a response to either request. Their claims to respond to requests within 1 day are completely false. My first request for customer service was six weeks ago. I have used vendors in China for other products (and received two shipments from China since ordering from Modlily) but I will not use this... Read more

Was this review helpful? 0 0
  • From mobile
  • Aug 22
  • #905155

I ordered a bathing suit & Paid a little more money for it so I would receive it before I left on vacation & not only did I not receive it when I started checking on it with the tracking information which led me to UPS, they said they don't even use numbers line mod Lilly gave me & they can't help me.

Add comment

Absolute garbage. As for the guarantee? They want you to pay for shipping if they mess up and only refund 60%...then, they want the 60% to be in the form of a credit towards your next purchase...and they Will. Not. Bend. Extremely shady! Burnt twice! Buyers BEWARE!! If it seems too good to be true, is definitely is in this case!! Read more

Was this review helpful? 0 0

I am disgusted after several emails that I have sent I have had no reply how to get a refund & send back the swimwear. I would never order from this company again. They do not reply Read more

Was this review helpful? 0 0
  • From mobile
  • Aug 20
  • #904396

Do not order from this company ever everything comes China and refunds never come

Add comment
  • From mobile
  • Aug 20
  • #904294

I ordered a bathing suit & paid extra money to have it delivered in 5-7 days because I am going out of town & wanted a new suit & when it didn't come I used the tracking method they gave me which led me to UPS & they had no information on it. So basically I just lost my money.

Add comment
Did not find what you were looking for?
 
×
You are reading about Modlily.
Filing a new complaint about
×